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Dr. Kathy L Sander Is this you?

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19 Ratings • 2 Comments

4.5
  • 15
  • 1
  • 1
  • 0
  • 2

Quality Rating

Highly Satisfied

Wait Time
29.3 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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Showing 12 of 19 Ratings

Sometimes the staff can ruin a medical practice

I am a physician who went to Dr. Sander for my first pregnancy. All I can say is if my staff treated my patients the way the Kelsey-Seybold staff treated me I would not be in business. The nurse, Ann, acts like a gate-keeper to keep you from speaking to Dr. Sander. Even when I had vaginal bleeding she minimized my concerns, though Dr. Sander later said I should have had an US. I had a change of insurance for my 3rd visit and called the office 1 week prior to update the info, so that billing could be easier. When I arrived 20 minutes before my appontment they had done nothing with my insurance. I waited 30 minutes and it was still not done. They informed me that a balance on my account had to be pain even though I set up online bill pay to send a check, which seemed too much for them to understand. I asked if I could see the doctor and come back to pay them afterwards and the nurse, Ann, got on the phone and told me I was too late and they had to reschedule (after over 1 hour!!).

Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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Four Stars

Great Doctor, she's really nice but I always feel rushed. She rushes in and out leaving me with questions that I have not had time to ask.

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Five Stars

Five Stars

Five Stars

Five Stars

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown ttcqeayetrwczwezdueawsrsbdyr

Five Stars

Four Stars

Five Stars

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