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Self-verified patient of Dr. Keisha M Brown - Posted on June 12th, 2017
Self-verified patient of Dr. Keisha M Brown - Posted on April 19th, 2017
Self-verified patient of Dr. Keisha M Brown - Posted on February 20th, 2017
Self-verified patient of Dr. Keisha M Brown - Posted on April 29th, 2016
Wow!! I normally do not write reviews but I had to share this experience so that it dosen't happen to another family. I spend almost a week trying to make an appointment for my niece with this doctor's staff member who identified herself as the office manager. The first day I called I asked question like are you excepting new patients and at this time and I was told YES we are. Other questions like do you except my insurance with name of the insurance company to make sure they are in my network, Do you see children? etc. This member of the team was poorly trained to be an office manager because she did not how to get an authorization number from my insurance company after they approved my niece to be seen. Wow! She refuse to even pickup the phone to get verification with the authorization number I had already given her from the my insurance company. My insurance company have a Provider's Portal for their office to use which she could have pulled up in seconds if she was aware of how to use the system. Very poor training to be an office manager. In the end this office manager after I have to do all the work for her and they have my niece personal information tells me "At this time we are not excepting new patients from your insurance company" Wow!! If this is the type of service they are giving from the beginning...WOW!! My husband is a Retired Disabled American Veteran and I his spouse of 30 years and I have never seen such incompetence. We pay our premium and co-payments just as anyone else. just
My daughter loves Dr. Brown
Self-verified patient of Dr. Keisha M Brown - Posted on March 23rd, 2016
I was cautious about using Dr. Brown, especially after reviewing the below reviews; but my Pediatrician urged me to see her because he felt she was an excellent Child Psychiatrist. I was able to get an appointment in about two weeks. Dr. Brown's staff was very friendly and even took time to explain my insurance deductible to me. When I first met her, she seemed very warm, which was good because my daughter was very shy. My daughter has ADHD and Dr. Brown performed an extensive medical examination. She made my daughter laugh and took time to answer all of my questions regarding treatment, planning for school and social skills training. When we were about to leave, my daughter ran to Dr. Brown and gave her a hug. I saw a big smile on her face and new we found the right Child Psychiatrist. After the appointment, I did some research on Dr. Brown and discovered she had a great reputation in the community, was trained at Emory and was one of only a few Child Psychiatrists in Georgia that was also a woman AND also took insurance. Many of the Child Psychiatrists I called did not take insurance and charged upfront fees I could not afford. Several months later, my daughter is doing extremely well following Dr. Brown's treatment plan. The medication she prescribed was on point and Dr. Brown does a great job of building up my daughter's social skills during the session. My husband and I have also been well informed about my daughter's diagnosis as Dr. Brown is an expert intreating kids with ADHD. I trust Dr. Brown with my daughter and am glad I made that first call.
Do not go
Self-verified patient of Dr. Keisha M Brown - Posted on December 16th, 2015
This is the WORST psychiatrist (or doctor in general for that matter) that I've ever been to. They are so overbooked that it takes months to get an appointment and if you do you better not have an emergency or have to reschedule because it will be forever before you get another one. I had an emergency the day I was supposed to confirm my last appointment and didn't get the message until it was too late to confirm. So I asked to reschedule and I was put on a waiting list for cancellations with 17 people in front of me. A month goes by and I still have not heard anything from them so I called a week ago and after no response for 8 days someone finally answers the phone and tells me they will put a note on the doctor's desk asking if she will send in a refill for my medicine since I am unable to see her for an appointment. I was supposed to get a call back the same day telling me whether or not she was able to send in a prescription. I was getting worried so I kept trying to call the office back but as usual no one answered. So here it is the next day and I am out of my medicine. The pharmacist said that the doctor did not send in a prescription. This is a medicine that is very dangerous to just stop taking and this is very irresponsible of her as a doctor to allow one of her patients to run out of this medicine just because they did not have an appointment to see her for the five minutes that she spends with people. Thank goodness my last doctor prescribed me and extra 10 pills after on left her to make sure I had time to find another doctor so I have that infill I find another doctor again. I do not feel that she is an adequate Dr and I am sorry to have wasted my time and money going to her.
Self-verified patient of Dr. Keisha M Brown - Posted on September 6th, 2015
One of the worst doctors I have been seen by. She was always late. Give a courtesy call or reschedule. Gave my appointment away with out letting me confirm it. She only spends 5 minutes with you.
Self-verified patient of Dr. Keisha M Brown - Posted on July 17th, 2015
Self-verified patient of Dr. Keisha M Brown - Posted on June 8th, 2015
Self-verified patient of Dr. Keisha M Brown - Posted on March 16th, 2015
Self-verified patient of Dr. Keisha M Brown - Posted on February 3rd, 2015
Self-verified patient of Dr. Keisha M Brown - Posted on January 21st, 2015
I love Dr. Brown. She is very courteous and my grand children loves him.