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Dr. Keith M Rich Is this you?

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11 Ratings • 5 Comments

3.8
  • 7
  • 1
  • 0
  • 0
  • 3

Quality Rating

Satisfied

Wait Time
21.2 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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Showing 11 of 11 Ratings

March 9, 2017

Dr. Rich is amazing. Not only is he a great technician but he is a very compassionate man. Uncertainty is the scary part of this process. He took the scary part away by anticipating my questions and ensuring I had answers ASAP. His staff is equally attentive. He made a very scary situation less so. I am a fan.

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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One Star

Check in time for biopsy 0900, did not go to pre-op until 1300. Post-op, very vague and ambiguous. Abnormal cells, but needed pathology to determine treatment. Patient require 24/7 care, but not why or what to expect. Found out a week later, seizures are possible. Provided pathology of glioma, but not the grade. He only does surgery, oncologist will provide more info on tumor.

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Beware!

On first visit, you would think he is the best guy for the job! He really can talk the talk! After he does his job though, he's DONE WITH YOU! He has a serious God complex! Don't you dare tell him you still feel ill on your follow up visit because, if you do, he will throw a fit and make it all your fault! This man does have good hands but NOT good follow up care!! BEWARE

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Excellent personality, as well as a great surgeon. He takes time with youyou, explains so you understand, and shows hehe really cares. Wouldn't go to anyone else.

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Dr Rich is amazing! Thanks to him my Dad is still here.

Easy Appointment
Promptness
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Five Stars

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Five Stars

Five Stars

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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