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Dr. Kelly Mcgrath Is this you?

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1 Rating • 1 Comment

3.7
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Friendly Staff
Promptness
Wait Time
10 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Dr. McGrath yes.....staff, not so sure.

Posted on July 16th, 2009

Dr. Mcgrath is not a problem. I think as a rural health practitioneer he is kind, has a good bedside manner, is open minded, and very professional. However; he has a staff member that makes it very difficult to communicate with him, relays messages incorrectly, has on more than one occassion been rude, fails to accomodate the hearing impaired, and on one occassion made assumptions/assessments (incorrectly) about a patient she was not trained to do. Had it not been for this staff member, this report would be stellar.Interactions with this staff member has had a negative impact on my elderly parents.

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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