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Dr. Kenneth E Staggs Jr Is this you?

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3 Ratings • 1 Comment

3.7
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Quality Rating

Satisfied

Wait Time
5 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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Patient for 6 years

For the most part the doctors, nurses, and receptionists are nice. But the office manager is the most horrible person I have ever had to deal with. She withheld my level 2 pain medicines because I didn't not pay $90. I had always made my payments at each visit. I was not aware of the new policy, "withhold prescriptions for payment". I started to go through withdrawal. She had no type of compassion. She said the doctors were aware of this policy. She is the most horrible human I have had the privilege (not) to meet. This is the first time this has happened to me. I am now looking for another pain specialist. I do not recommend going to Total Pain Care! Bad medical practices allowed.

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Five Stars

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