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Dr. Kenneth J Urban Is this you?

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4 Ratings • 2 Comments

3.3
  • 2
  • 0
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  • 1
  • 1

Quality Rating

Satisfied

Wait Time
10 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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Showing 4 of 4 Ratings

Took a long time to find a doctor that listened

I am 25 and have Cirrhosis and been looking for a PCP for over 2years, He is the first one I found that listened to what I said and didn't just tell me to "deal with it", say "what do you want me to do" or completely talk over me when I am describing the problem. He allowed me to explain fully even handed me a tissue when I started to cry, he monitors things very well for me considering he is not a liver specialist. When there is a problem he adddress' it immediately and follows up soon after. The staff is friendly and courteous there as well as being patient about insurance forms and confusion. HAppy I have been able to see him

Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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One Star

In my opinion he is arragant, condescending, and has no interest in what the patient has to say. If you do not agree with him,you are dismissed with a wave of the hand and away he goes. This is the way he treated my elderly Mother and it was very hurtful to her and the family. She is now in Hospice and we will deal with the Hospice Dr. only, that will treat her with compassion and respect

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
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Appropriate Follow-up
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Five Stars

Two Stars

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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