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Dr. Kenneth T Wals Is this you?

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16 Ratings • 2 Comments

4.3
  • 13
  • 0
  • 0
  • 1
  • 2

Quality Rating

Highly Satisfied

Wait Time
44 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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Showing 12 of 16 Ratings

Two Stars

Office is like a factory & packs people in like sardines. Unacceptable & multiple wait times are cruel. Can't understand half the staff, primarily Hispanc office. Impersonal Doctor once you finally get to see him. A procedure takes an entire day... doesn't matter the time of appointment. Must be a better way to run an office.

Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Incompetency

My mother was scheduled for surgery for over a month. On the day of surgery after waiting for 2 hours - we were told that they were missing lab results from the primary physician. The day of the surgery the staff decides it is missing medical records that are needed! They made up excuses - which none were plausible since this was scheduled a month in advance.

Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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Five Stars

Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

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Five Stars

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

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