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Dr. Kent C Keys Is this you?

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7 Ratings • 1 Comment

3.1
  • 3
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Quality Rating

Satisfied

Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup
Wait Time
20 min

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Showing 7 of 7 Ratings

Optical Shop

Worse experience ever. I ordered a new pair of glasses for $800. I asked for a copy of my prescription when I picked up my new glasses and when I compared my prescription it was the same that I had gotten in 2014 and the same as the 2 pair I already had. I would NEVER have bought a new pair of glasses that was the same as the 2 pair I already had. I was told that they looked at my 2013 card. I was there in 2014, 2016 and 2018. The only thing they offered to do was take the frames back for $198 and I would keep the lenses. What good is 2 lenses with no frame. Never again will I purchases glasses there.

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One Star

Easy Appointment
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Five Stars

Wait time
20.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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