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27 Ratings • 8 Comments

3.7
  • 15
  • 2
  • 3
  • 0
  • 7

Quality Rating

Satisfied

Wait Time
14.5 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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Showing 12 of 27 Ratings

Excellent so far

Appointments made quickly. Stays on schedule. Prompt follow up. Didn't advise surgery as first solution. Office staff is very helpful and friendly. I had a tibial plateau fracture that was depressed. Dr Waterbrook advised letting the bone heal rather than immediately wanting to do surgery. I have a shoulder that still isn't right cause another surgeon jumped to surgery as the first and only solution. Just had MRI as issues persisted after bone healing. Scan was 5pm last night and got a call before 9am to schedule appointment for MRI results. Dr Waterbrook is very friendly, has spent time explaining everything as we've gone along. Very happy this is where I was refered.

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Four Stars

I had my right hip replaced in 2010 by Dr. Waterbrook He was very kind and did a great job on my hip. Very satisfied with his work and now working on getting my left hip replaced in the near future by him! Looking forward to it!!

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
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Appropriate Follow-up
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Four Stars

I had all positive results with both surgeries I had. Dr watebrook is awesome. I would recommend him to family and friends.

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I would not recommend

Knees surgery went good , bursidius after the surgery .doc would not do a procedure after he seen I had a balance on my bill balance was 700 bucks

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Specialist with ordinary skills

Don't waste time and money here. He is a specialist with very ordinary skills and you end up paying too much for this ordinary Dr.

Wait time
10 minutes
Easy Appointment
Promptness
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Great Doctor!

Dr. Waterbrook did a great job on my knee. He is kind, and his bedside manner is excellent. I know others that have been seen by him, and they also had a positive expirence.

Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
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Appropriate Follow-up
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terrible doctor

He was more interested in my insurance status than actually helping me. He was rough and very rude. At one point he was shouting at me. My advice is to look for a different ortho. Anyone but this guy.

Wait time
30 minutes
Easy Appointment
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worst dr apt ever

Experience at the office itself was fine. I had no problem with nurses or other office staff. Dr. Waterbrook was very rude. Told me that he didn't understand why I came to see him and because my condition was so serious he wouldn't help me. Big JERK

Wait time
20 minutes
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Promptness
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Five Stars

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
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Spends Time with Me
Appropriate Follow-up
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