- Friendly Staff
- Wait Time
- Appropriate Followup
- Spends Time With Me
- Bedside Manner
- Accurate Diagnosis
- Easy Appointments
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Have you seen Dr. Kevin Shelton?
Posted on August 7th, 2016
I shouldn't have to wait to get an appointment, I shouldn't have to wait 45 minutes for my appointment, and I shouldn't hear his mother in law- nurse want to be in the other room talking about me. This doctor is letting his staff run him into the ground.
Posted on August 2nd, 2016
Posted on August 1st, 2016
Best in the Country
Posted on June 13th, 2016
With the new receptionist in place this is the best clinic. The office staff are always very welcoming, and receptive to my questions. Dr. Shelton has to be the most knowledgeable Dr. in the country regarding my diagnosis. I have referred many close acquaintances to Dr. Shelton over the years. My Dad even drives from Austin to see Dr. Shelton due to his expertise. Highly recommend!
Posted on May 9th, 2016
Posted on February 24th, 2016
Dr. Shelton is a great doctor.
Dr. Shelton is Great but not worth dealing with the RECEPTIONIST
Posted on February 2nd, 2016
Dr. Shelton is great. Very courteous and knowledgeable. The nurse and nurse assistant are super friendly as well. His receptionist on the other hand is AWFUL!!! I have called several times to reschedule my husband's appointment and the phone only rings and rings. I have even attempted to call after hours so I can at least get the voicemail but she STILL has yet to return my 4 left messages. After complaining to my husband, he notifies me that he has witnessed her put people on hold and carry on conversations with other patients and coworkers while sitting in the waiting room all while the other lines continue to ring. This is getting so frustrating as I cannot locate an email address to attempt to contact them via email. Dr. Shelton is amazing to us but unfortunately we will probably attempt to locate another local physician due to the awful service from his 'answering service'.
Office staff not great
Posted on January 29th, 2016
His office staff is atrocious, NEVER return calls, office staff barely ever picks up the phone, they will put you on hold for a long time...Dr. Shelton isn't personally bad, but he doesn't always go over with you blood work or specifics.
Posted on January 26th, 2016
I live in Oklahoma and still drive to see him. He always treats you like he has all day. I have serious gastrointestinal problems & I'm always the one to have the side effects of medications. He recently gave me Contrave because I have unexplained weight gain. Terrible side effects so I will have to quit it.
Posted on October 29th, 2015
no return calls EVER
Posted on October 8th, 2015
phone system is atrocious. never works. staff ie Julie never ever returns phone calls. you can try over a hundred times every week and nothing. Doctor is great, but zero customer service. really is idiotic in this day and age of technology
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