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Dr. Kimberly L Matchett Is this you?

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26 Ratings • 5 Comments

4.0
  • 18
  • 0
  • 0
  • 4
  • 4

Quality Rating

Highly Satisfied

Wait Time
21.3 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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Showing 12 of 26 Ratings

Wonderful Doctor.

Loved her. She delivered my last two boys and even tho my last pregnancy was high risk and had some complications I trusted her and she gave me peace everything was going to be ok and it was. Thank you for everything you did for me.

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Best Doctor I've seen

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Two Stars

Long wait time in office. Friendly staff but was told they were going to send me for an ultrasound and its been 3 months and they still haven't called me to schedule it. One nurse does it all in her office.

Wait time
5 minutes
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Two Stars

When we chose Dr. Matchett, we felt we had made a good choice! I do feel like she is a good Doctor and she does care about her patients! However the office is very unorganized! Everytime we called for a issue we almost never got a return call! I tried to discuss issues with my daughter that was causing her to miss days with school and was told it wasnt noted that she was having issues because I didnt call on days she had a issue! However we did call on several occastions and didnt get a return call! I feel upset and frustrated and we decided to change doctors! Im not really sure its all to blame on Dr. Matchett or if her office staff is not delivering messages! Either way I didnt feel at ease with this!

Wait time
35 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Great Doctor, Poor Follow Up

Dr. Matchett is a wonderful, caring doctor...when you are in an appointment; however, if you ever have to call for a question or to get important results, do NOT expect a return call. I called for over a month and was always told that she would return my call. I never received a call and ended up getting my results through the hospital directly. I am not sure if this was due to lack of communication with office staff or lack of time for the doctor. As much as I like the doctor, I will find another that has the time for her patients.

Wait time
45.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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One Star

Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Five Stars

Five Stars

Two Stars

Five Stars

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

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