The Vitals website is provided for your informational use only. Nothing contained or offered by, on or through Vitals should be construed as medical advice or relied upon for medical diagnosis or treatment. Vitals does not recommend or endorse any particular healthcare provider whose information or ratings appear on this website. We encourage you to read our full Terms of Service.

Dr. Laura Crandall Is this you?

Filter Reviews

13 Ratings • 3 Comments

3.4
  • 6
  • 1
  • 1
  • 2
  • 3

Quality Rating

Satisfied

Friendly Staff
Promptness
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments
Wait Time
7.5 min

Rate Now

Share Your Experience

Have you seen Dr. Laura Crandall?

Showing 12 of 13 Ratings

Four Stars

Posted on July 18th, 2016

Dr Crandall is the ultimate professional always willing to spend time with you and really hearing what you have to say. Diagnosing and treating as she should. The staff is a bit unorganized and too long of phone recordings.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Was this review helpful? Yes No Report Abuse

One Star

Posted on February 5th, 2016

First of all, this is NOT a picture of Dr. Crandall. I have had 2 appointments with her, and although she seems to be fine, her staff is totally incompetent. They say to allow 48 hrs for a prescription refill, but it may take a week or longer before they call it into the pharmacy. I called once and asked for a callback from the Dr. and it took one full week for them to respond. I am now looking for another Dr. It's a shame, because Dr. Crandall seemed like a really good Dr. but the service from the staff is terrible.

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Was this review helpful? Yes No Report Abuse

Left me without necessary medication for weeks pending urinalysis results

Posted on September 4th, 2014

Mismanaged urine samples so they were inaccurate; said I didn't take pills. Rude and callous.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Was this review helpful? Yes No Report Abuse

Five Stars

Posted on September 28th, 2017

Five Stars

Posted on June 29th, 2017

Two Stars

Posted on May 30th, 2017

Five Stars

Posted on July 1st, 2016

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Three Stars

Posted on May 2nd, 2016

Five Stars

Posted on January 19th, 2016

Five Stars

Posted on November 19th, 2015

One Star

Posted on May 4th, 2015

Five Stars

Posted on February 25th, 2015

  • Nearby Doctors

    Dr. Laura Crandall is similar to the following 3 Doctors near Belleville, IL.