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Dr. Laura Fernandez-Ortiz Is this you?

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7 Ratings • 3 Comments

3.7
  • 4
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  • 1
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Quality Rating

Satisfied

Friendly Staff
Promptness
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments
Wait Time
27 min

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Showing 7 of 7 Ratings

One Star

Posted on August 4th, 2016

I Think this office was great the staff was great and the Dr. was great, but she has has a big turnaround of staff and its horrible none of them care about the patients you call they put you on hold and never come back to the phone and when they do they are rude its a shame because Dr. Fernandez is a great Doctor, but the office has really gone downhill and its the staff and the MA's they are horrible

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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One Star

Posted on June 16th, 2016

Practice has gone downhill. Rude staff. Hard to get a hold of the dr. Hard to get an appointment. Long waittimes.

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
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Five Stars

Posted on June 5th, 2012

Wonderful bedside manner, very caring and helpful. Dr. Fernandez is down to earth and willing to research information if needed. I trust and highly recommend her.

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
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Five Stars

Posted on June 27th, 2016

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on November 7th, 2015

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Four Stars

Posted on November 18th, 2014

Five Stars

Posted on August 27th, 2014

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