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About Laura S Stiles

Laura S Stiles is a Doctor primarily located in Rockwall, TX. They speak English.

Rating Overview

37 Ratings with 14 Comments

The overall average patient rating of Laura S Stiles is Good. Laura S Stiles has been rated by 37 patients. From those 37 patients 14 of those left a comment along with their rating. The overall rating for Laura S Stiles is 3.0 of 5.0 stars.

Mapbox Map of Laura S Stiles

Primary Address

6800 Heritage Pkwy
Rockwall, TX 75087
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Reviews

Showing 5 of 37

Two Stars

Despite the horrible reviews I decided to give this a chance. As someone who works in the medical field I was appalled at the customer service provided. The front desk employees are HORRID! It took 20 minutes for them to acknowledge is even checked in. There was no greeting, no nothing. The back office medical assistant was great. She was friendly and personable. She was the only one who behaves with any professionalism. The PA was friendly from what u could tell in the 5 minutes we spent with Her. Her bedside manner was a little abrupt but that's ok. Back to the first desk, we leave to check out. I stand there at the window 3-4 minutes waiting while they are having a none work related conversation. She then opens the window takes my completed paper work and walks away. She then comes back and resumes her conversation so I ask, "am I done?" Oh yes you're done we'll see him (I have a daughter) back for his (again I have a daughter) 8 year check up. Ummm no you will not. I'm sure Dr. Stiles may be a nice person and a good doctor, however your staff is lacking. Take my advice and hire people who will represent your office in a positive way

Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Upset Parent

After today my son will no longer go back to Dr.Stiles office to see Dr. Lane. She is the worse i feel. He started going there and was seen by Mrs>Jean who was awesome but she retired so we were passed along to Dr.Tejani, who end up leaving and now Dr.Lane who is not kid friendly at all. I try to stay professional but coming to the door and standing at the door saying i cant do anything for this child is pretty pathetic.......Dr Lane, its time you retire

Wait time
30 minutes
Accurate Diagnosis
Full Review Rating Breakdown
Four Stars

Finally, a great pediatric clinic close to home!!!

Wait time
10 minutes
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
One Star

Very poor and unprofessional service. I have taken my daughter to this pediatrician since she was a newborn. My daughter got sick this past weekend and we made a doctors appointment for today at 145 pm. I was unable to make the visit on time so I had my mother take my daughter. I let the office know that we would be a few minutes late. I was told by them that would be ok. My mother showed up at 150. My daughter was denied care because the cost of the visit was 45.00 and all she had was 40.00. Not to mention I was on my way to the doctors office with my credit card. I will no longer take my daughter here nor will my friends that use Dr. Styles office use her because of her unprofessionalism. my daughter will now have to go another day without medication because of a 5 dollar dispute.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Great Service

The Rockwall office is quick to see us and does a great job of taking care of us

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
  • Accepted Insurance

    Laura S Stiles accepts the following insurance providers.

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Locations & Directions

6800 Heritage Pkwy, Rockwall, TX
  • Nearby Doctors

    Laura S Stiles is similar to the following 3 Doctors near Rockwall, TX.