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Dr. Laura Tanner Is this you?

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26 Ratings • 4 Comments

3.6
  • 12
  • 3
  • 3
  • 3
  • 5

Quality Rating

Satisfied

Friendly Staff
Promptness
Wait Time
34.3 min
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments
Appropriate Followup

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Showing 12 of 26 Ratings

Five Stars

Posted on September 1st, 2016

Dr. Tanner is friendly, and very competent.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
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Avoid

Posted on April 17th, 2015

I saw Dr. Tanner for an annual skin check as well as to have her check out some spots that clearly looked like melanoma and the less serious skin cancers. She cut out my melanoma, but left some obvious borders remaining. She also failed to check my scalp or lower body. Do not recommend for a complete or accurate exam.

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Don't use her PA.

Posted on June 25th, 2013

Dr. Tanner was on vacation so I saw her PA for a skin cancer screening (was concerned about a spot and I have a history of melanoma). I waited 1 hr to see the PA (please….. she is not an MD). Then she did a very quick scan while I stood. I have NEVER had a skin cancer screening while standing. What's that all about. She did not us a light or magnifying glass. I will not be going back.

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
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Really lousy customer service

Posted on May 13th, 2013

Called and stated I would be a new patient, what's the earliest appointment available? No response other than a very blunt "I'm putting you on hold." Long wait with lots of recorded announcements about how great they are and all they offer. Finally another person picked up the phone and asked what I wanted and again immediately and again bluntly, arrogantly informed me she was putting me on hold. More recorded messages. Then the third person asked in a very snippy, incredibly arrogant tone, "How can we help you today?" Absolutely unreal - never before experienced anything like this with any medical office, anywhere. Don't call Wilmington Health for anything - ANY other provicer would have to be better.

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Four Stars

Posted on November 9th, 2017

Two Stars

Posted on October 17th, 2017

Five Stars

Posted on August 8th, 2017

Five Stars

Posted on March 20th, 2017

Five Stars

Posted on January 29th, 2017

Four Stars

Posted on January 29th, 2017

Five Stars

Posted on July 27th, 2016

Two Stars

Posted on December 9th, 2015

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Spends Time with Me
Appropriate Follow-up
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