About Dr. Laurence V Cramer DO

Dr. Laurence V Cramer, DO is a Doctor primarily located in Phoenixville, PA, with other offices in Phoenixville, PA and Philadelphia, PA (and 1 other location). He has 27 years of experience. His specialties include Otolaryngology. He speaks English.

Dr. Cramer has received 2 awards.

Rating Overview

14 Ratings with 5 Comments

The overall average patient rating of Dr. Laurence V Cramer is Great. Dr. Laurence V Cramer has been rated by 14 patients. From those 14 patients 5 of those left a comment along with their rating. The overall rating for Dr. Laurence V Cramer is 4.3 of 5.0 stars.

Locations

Dr. Laurence V Cramer has 4 locations

get directions ENT AND ALLERGY SPECIALISTS
826 Main St Ste 201
Phoenixville, PA 19460
get directions Ear Nose Throat & Allergy Specialists
826 Main St Ste 201
Phoenixville, PA 19460
get directions Ear Nose Throat & Allergy Specialists
525 Jamestown St Ste 205
Philadelphia, PA 19128
get directions Ear Nose Throat & Allergy Specialists
5 S Sunnybrook Rd Ste 300
Pottstown, PA 19464

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Specialties

Dr. Laurence V Cramer has the following 1 specialty

  • Specialty Expertise

    Dr. Laurence V Cramer has the following 11 expertise

  • Hearing Loss
  • Allergies
  • Facial Trauma
  • Smell Disorders
  • Polyps
  • Chronic Sinusitis
  • Deviated Septum
  • Sino-Nasal Disorders
  • Swallowing Disorders
  • Tumors
  • Allergy

Reviews

Showing 5 of 5

Good common sense

Breath of fresh air. Dr. Cramer took me as a emergency patient two days after an ER visit with a fever and the worst sore throat of my life, worse than mono, worse than strep. Couldn't eat anything except yogurt or even drink water without pain for three days. When I couldn't get an appointment with my own booked ENT, I headed to the ER. After the rapid strep test was negative, the ER doc assured me it was viral and would be better in a day or so and treated with only steroids. The next day I could barely talk and the pain was worse and so was my fever. Melinda, one of Dr. Cramer's staff, took pity on me and got me in even though I'd never seen the doctor before. Dr. Cramer begged to differ with the ER's diagnosis and said it looked bacterial not viral. When I asked him how did he know, he smiled and said, "Twenty-seven years." He explained things clearly and called in a script for an antibiotic. The next day my fever broke, and two days later my sore throat was much better and I could eat real food again. Great doctor, with good common sense, and a supportive office staff.

Wait time
10 minutes
Easy Appointment
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Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

One Star

Very poor experience from physician and staff. No concern for quality care or patient engagement. I came for a medical problem and the physician, instead of being a diagnostician, provided a cursory look at my throat using a scope (which he needed to use twice since he did not anesthetize my throat enough the first time and never apologized and actually seemed annoyed with me for needing to do this twice) and suggested I take allergy medication-which had nothing to do with my issue, and get an imaging test if the issue didn't resolve. Post appointment documentation was scant & poor, requiring me to find another doctor who was thorough and identified issues that were missed by this doctor. I was billed for a high level visit and when I expressed my dissatisfaction to the office manager, she would not reduce the bill, did not care, did not apologize. I find the level of arrogance and lack of concern for a patient to be astonishing.

Easy Appointment
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Full Review Rating Breakdown

Very Positive Experience

I had a very positive experience with Dr .Cramer in the Bryn Mawr office. By the time I filled out the necessary paper work my name was called. The office staff was friendly. Dr. Cramer was very thorough & gentle. I usually feel very anxious at doctors appointments, he was patient and explained everything he was doing before hand which helped relax me. I was impressed with the level of care taken. My entire experience was easy.

Easy Appointment
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Spends Time with Me
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Full Review Rating Breakdown

Five Stars

I absolutly love Dr. Cramer......my son was very young and needed tubes....he treated my baby wonderfully. Even followed up after surgery to check on him. Then when my son was 4 he has his tonsils and adnoids taken out. Again Dr. Cramer was absolutly amazing with him. Even assured me that my child would be ok and he would let nothing happen to him. What a wonderful man!!! Thank you so much Dr. Cramer.

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Not Trustworthy

Recently had throat polyps removed & biopsy. Dr. never informed this was elective surgery nor that I would need to have voice therapy after procedure. Contradicted him own discharge instructions from hospital post-op. At follow-up appt. he denied his error & became defensive & condescending. Saw him for 2nd follow up; he wrote prescription & provided directions (brought friend into exam room w/me so she heard what he said too). Picked up script from pharmacy & discovered he made another error re dosing (i.e didn't match what he told me in his office). He's arrogant & I have lost all trust in him.--Will likely change physicians or go elsewhere.

Wait time
25.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
  • Awards

    2 Awards

  • Patients' Choice Award

    Patients' Choice Award (2015, 2016)

    Patients' Choice recognition reflects the difference a particular physician has made in the lives of his/her patients. The honor is bestowed to physicians who have received near perfect scores, as voted by patients.

  • On-Time Doctor Award

    On-Time Doctor Award (2016)

    Vitals On-Time + Promptness Award recognizes doctors with consistent high ratings for timeliness of appointments. The honor is granted based on a physician's overall and promptness scores.

  • Education

    27 Years Experience

  • Pennsylvania State University College Of Medicine

    Graduated in 1991

  • Philadelphia College Of Osteopathic Medicine

    Residency

  • Dr. Laurence V Cramer Accepts the Following Insurance

  • Aetna
    • Aetna Choice POS II
    • Aetna HMO
    • Aetna Managed Choice POS Open Access
    • Aetna Select
    • Aetna Signature Administrators PPO
  • BCBS Blue Card
    • BCBS Blue Card PPO
  • Capital Blue Cross
    • Capital BC PPO
  • Cigna
    • CIGNA HMO
    • CIGNA Open Access Plus
    • CIGNA PPO
  • Coventry Health Care
    • Coventry DE PPO
    • Coventry HealthAmerica HMO
    • Coventry HealthAmerica PPO
  • First Health
    • First Health PPO
  • Humana
    • Humana Choice POS
    • Humana ChoiceCare Network PPO
  • IBC
    • IBC Keystone HMO POS
    • IBC Personal Choice PPO
  • Multiplan
    • Multiplan PPO
    • PHCS PPO
  • United Healthcare
    • UHC Choice Plus POS
    • UHC Navigate HMO
    • UHC Navigate POS
    • UHC Options PPO

Locations & Directions

Uploaded January 1, 2012

Video

Take a minute to learn about Dr. Laurence V Cramer, DO - Otolaryngology in Phoenixville, PA, in this video.

  • Similiar Doctors

    Dr. Laurence V Cramer is similar to the following 4 Doctors near Phoenixville, PA.

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