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Dr. Yee M Chai Is this you?

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24 Ratings • 10 Comments

4.4
  • 19
  • 1
  • 0
  • 2
  • 2

Quality Rating

Highly Satisfied

Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup
Wait Time
16.1 min

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Showing 12 of 24 Ratings

Five Stars

JOANNE IS HORRIBLE. SHE YELLS AND SCREAMS AT HER STAFF INFRONT OF PATIENTS.

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Four Stars

Office staff changes quite frequently. Difficulty getting appointment on emergent basis. Rude nursing staff or what appears to be over worked professional staff.

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awesome dude!

he's awesome!

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Five Stars

Dr. Chai is an excellent physician, however I am not pleased with the staff that is performing ekg. These people are very young with no experience.. I feel that the reason they hire these people is because they are not paying a reasonable salary and no one else with experience will accept this position. I am not comfortable when these people perform an e.k.g. on me therefore i am not continuing my care with Dr. Chai or any of these doctors there. I will follow up with a different physician.

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Two Stars

Dr was caring and a excellent cardialgosit but the front staff was rude ,Nasty , no patience for their patients because ot this response i left a great Dr

Wait time
20 minutes
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RUDE receptionist

I called to make an appointment and the receceptionist wouldn't let me finish what I had to say before interrupting me. I finally said I would rather not make an appointment if I had to put up with a person like her when I called.

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new patient

First time visit to Dr. Chai - He did not rush through the appointment. I thought he was very professional, but yet friendly.His technician was very nice. Easy to set up tests and follow up appointment. Nice that they do the testing in the office.

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Dr. Chai

He is very concerned and understanding. He has a wonderful bedside manner. Definitely knows his stuff. Put your heart in his hands.

Wait time
25.0 minutes
Easy Appointment
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He listens, he cares and he is competent!

Dr. Chai takes the time to listen and gives the impression that he really does care. You'll feel comfortable with him and also confident that he and his group will do everything required to address your cardiac issues.I can highly recommend him.

Wait time
15.0 minutes
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UNFRIENDLY FRONT DESK & MANAGER

Unprofessional front desk, no regard for patients just into themselves. Screwed up my follow up appts and were annoyed with me for pestering them for closer dates. Had to wait another whole month for my follow up appt because of their error. I should have been put in sooner the screw up was on them.Anonymous

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Bedside Manner
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Appropriate Follow-up
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One Star

Five Stars

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
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