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Dr. Lawrence Frank Is this you?

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6 Ratings • 2 Comments

3.9
  • 4
  • 0
  • 0
  • 1
  • 1

Quality Rating

Satisfied

Friendly Staff
Promptness
Wait Time
18 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Showing 6 of 6 Ratings

Top Eye Doctor in Rockville

Posted on April 28th, 2015

I have been Dr. Frank's patient since 1992 and he is excellent.

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Mrs Ruth Amaya

Posted on February 22nd, 2012

Stay away from this office, they are clueless and have no interest on helping their patients. Dr Frank was recommended by The Laser Eye center, when I arrived for my appointment I notice the staff could use customer service training, then they made me I waited over half hour for the doctor, after the exam they left me waiting for another long lapse of time and them was asked to bring in my old prescription so that they can give a new prescription (that never happen to me before). I got my new contacts three days ago and to my surprise they dont work, I cannot read anything and the only solution the doctor gave is to go to CVS and purchase new reading glasses and to call my old doctor to ask for the old prescription, bring it to them and take another exam that will cost me about $200.00. Did I mentioned they wont bill your insurance and demand payment at the timer of service

Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on October 15th, 2016

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on April 10th, 2016

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Posted on December 22nd, 2014

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Two Stars

Posted on December 2nd, 2014

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