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Dr. Lenwood P Smith Jr Is this you?

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6 Ratings • 2 Comments

4.6
  • 4
  • 0
  • 2
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Quality Rating

Highly Satisfied

Wait Time
16.7 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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Showing 6 of 6 Ratings

Scheduling and Getting Appointment

My experience with attempting to schedule a follow-up/check-up for my spouse was disappointing. I was told that I would receive something in the mail. The last two scheduled appointments were cancelled due to emergency surgeries. I understand emergencies but know that my spouse needs an appt. too. Neither the schedule nor the nurse would come to the phone to speak to me. I felt embarrassed for the young lady handling the phones -- she was unsure what to say to me. I realize his time is valuable and his services needed, but my time is worth something too and my spouse needs the appt.

Wait time
30.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

I wsas extremely impressed with his professionalism, bedside manner, special interest in my daughter, his sense of humor, his ability and patience in listening to what we had to say.

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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Five Stars

Five Stars

Four Stars

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Full Review Rating Breakdown
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