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Dr. Lesley J Luk Is this you?

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9 Ratings • 2 Comments

2.9
  • 3
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Quality Rating

Neutral

Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup
Wait Time
37.8 min

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Showing 9 of 9 Ratings

Terrible experience, rude staff, made my kids wait an hour

If you want to subject yourself and your kids to a rude office, that requires pay rack rate before even being seen when you have insurance with a deductible. Go here. This is the worst front office experiences I have ever had. Made my SICK kids wait an hour, then wanted full payment up front, said would mail me the overpayment!! Shame on this office for putting kids through this.

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Bedside Manner
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One Star

Dr. Luk seemed very dismissive of my observation of symptoms. When I would try to explain my reasons for coming he would cut me off and start talking as if he had heard enough. I left feeling unheard and that I need to find a new specialist.

Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Full Review Rating Breakdown
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Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Wait time
20.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

One Star

Wait time
55.0 minutes
Promptness
Friendly Staff
Full Review Rating Breakdown
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