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Dr. Lingling Zeng I Is this you?

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20 Ratings • 4 Comments

3.7
  • 10
  • 0
  • 3
  • 5
  • 2

Quality Rating

Satisfied

Friendly Staff
Promptness
Wait Time
40 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Showing 12 of 20 Ratings

Two Stars

Good doctor but office is too crowded. Elevator is too crowded and had to wait a long time for it.

Wait time
40 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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nice

Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Good but Busy

Dr. Zeng has been the pediatrician for our 3 kids for the last 6 years. I will say that she is very busy at times, but this does not stop her from spending time with the child to accurately assess the problem at hand. Your best bet for an appointment with little wait is early in the morning during the week and the Sundays that she is open, Otherwise the doors close at closing time and she will see everyone at the office until everyone has been seen, I do not think there is any other way that she can show that she is caring. Her office staff is a bit overworked due to all of the patients that they do see, that may explain the perception that they do not care, but put yourself in their shoes and see if you don't fall apart. I cannot think of why a child would visit the doctor without the parent, but I have not seen Dr. Zeng not care about the child during the office visit.

Wait time
30.0 minutes
Easy Appointment
Promptness
Friendly Staff
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Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Two Stars

Even have appointment, still need to wait 2 hours. Doctor doesn't really care the kid, but pretend she care about them in front of the parents. No communication and not professional.

Wait time
60.0 minutes
Easy Appointment
Promptness
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Five Stars

Five Stars

Five Stars

Easy Appointment
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Spends Time with Me
Appropriate Follow-up
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Five Stars

Five Stars

Five Stars

Five Stars

Two Stars

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