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Dr. Lisa M Castellano-Howard Is this you?

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10 Ratings • 3 Comments

3.4
  • 4
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Quality Rating

Satisfied

Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup
Wait Time
27.8 min

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Showing 10 of 10 Ratings

Three Stars

Office not prepared to freeze/remove moles although sole purpose of my appt. Had to reschedule and come back to include taking off work again. Also a photo of each mole was taken, making me uncomfortable. I didn't return for future skin care.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Two Stars

Dr. Castellano-Howard is friendly and energetic, but lacks professionalism. I've seen her for aging concerns and I never feel like I'm being heard - instead, I'm pushed out with new products. Also, I had to wait 45 minutes to see her my past few appointments, and appointments are expensive, even with insurance.

Wait time
40 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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One Star

I am not one who usually takes the time to write a review...good or bad. It is my belief that a grand capitalist society such as ours should reward good service with more business and ensure outright crap service with no business. That being said, I felt compelled to share with whomever it may concern that Dr. Lisa Costellano is the worst doctor I have ever had. Period. From her poor professionalism to her inability properly run her staff, I question whether she could maintain favorable service reviews in 3rd world countries. My advice to you is to not waste your time or money rewarding her excuse of a practice. Maybe then she can run her business in a country whose medical expectations are so low she could be considered mediocre.

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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One Star

Five Stars

Three Stars

Five Stars

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
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Five Stars

Four Stars

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Wait time
10 minutes
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