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Dr. Lisa M Cousineau Is this you?

About Dr. Lisa M Cousineau

Dr. Lisa M Cousineau, DO is a Doctor primarily located in Akron, OH. She has 28 years of experience. Her specialties include Obstetrics & Gynecology. Dr. Cousineau is affiliated with Summa Akron City Hospital. Dr. Cousineau has received 1 award. She speaks English.

Rating Overview

16 Ratings with 8 Comments

The overall average patient rating of Dr. Lisa M Cousineau is Good. Dr. Lisa M Cousineau has been rated by 16 patients. From those 16 patients 8 of those left a comment along with their rating. The overall rating for Dr. Lisa M Cousineau is 3.4 of 5.0 stars.

Mapbox Map of Dr. Lisa M Cousineau

Primary Address

Ob/Gyn Associates of Akron

605 N Cleveland Massillon Rd
Akron, OH 44333
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Specialties

Dr. Lisa M Cousineau has the following 1 specialty

  • Obstetrics & Gynecology
  • Expertise

    11 Expertise

  • Child Birth
  • C-section
  • Women's Health
  • Birth Control
  • Infertility
  • Pap Smear
  • Menopause
  • Menstrual Pain
  • Pregnancy
  • Pelvic Exam
  • Hot Flashes

Board Certifications

See the board certifications this doctor has received. Board certifications provide confidence that this doctor meets the nationally recognized standards for education, knowledge and experience.

Reviews

Showing 5 of 16

Incredibly rude office staff

Had to wait over an hour on my first visit and then felt rushed by Dr. Lisa throughout the visit.Only concern from the Dr. was when I will be back for my next appointment.. The office staff was very rude and not welcoming at all. You would think they would be nicer and more sympathetic since most women feel slightly nervous when coming in for annual exams.

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Two Stars

In the beginning when I started seeing Dr. Cousineau approximately 20 years ago, she was great. Cared what her patients had to say, listened, and took her time with them. I will say during my three pregnancies she was also great. However, more recently she has become bothered by typical appointments, pawns them off on the nurse practitioner, instead of seeing established patients she has been seeing for 20 years. The staff are horrible. I had a 30 dollar balance, which is common when you see a dr once a year. They refused to reschedule my appointment or call in birth control pills until balance was paid in full. I decided to take my business somewhere else. Their bedside manner is awful and they treat you like you are trash and don't deserve to be a patient in their office.

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55 minutes
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One Star

Dr. Cousineau has zero bedside manner, does not listen to her patients or respect their time, and retains just an all-around unfriendly demeanor. The wait times at your scheduled appointment are atrocious. And outside of that I found her very difficult to access for questions or test results. Every one of my visits with her felt like the very first one, in that she treated me like she had no idea who I was or why I was there (even though my chart was a mile long with ongoing issues). Neither she nor her office followed up with me after performing my surgery - until I was back in the hospital with complications three days later, and even then she was not at all warm or apologetic. I have since transferred to another doctor. I would not recommend Dr. Cousineau to anyone.

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45 minutes
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Five Stars

I was a new patient of Dr. Cousineau's less than 3 years ago, after having been with my previous Obgyn for 17 years. I have spent quite a bit of time with her since after my first visit I suffered a pregnancy loss and then followed with 2 healthy pregnancies with 2 beautiful children. After suffering the loss I was devastated in ways I never imagined and a lot of doctors would not have given me the time of day to reassure me but she spent as much time with me as I needed. And when I finally had a healthy pregnancy, she spent as much time as I needed with all of my questions until I felt confident about my health and the health of my baby. She is a rare breed of doctor - she actually cares about her patients and I have never had a doctor like her before. The entire practice is one of the most efficient operations I have ever been to and all the staff is very courteous and helpful.

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20 minutes
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YearsLongPatient

I absolutely love Dr. Cousineau. However, the staff is very incompetent and Kate the receptionist is down right rude every time I go in or call. The wait time is horrendous. I have never had an appt on time. I normally wait at least 15 min in the waiting room and at least an additional 40 min the exam room. I've had her first appointment of the day and still waited 40min in the exam room to see her. If you call in for lab results, its a guessing game of what the MA's are telling you or they want to speak to the Doc first themselves and that's another two day wait it seems. I find the Doc to be worth all of this frustration however. She has diagnosed me with some issues that other's could not and I'm on a better, healthier and more fertile life. I have recommended many other's to her but make sure to give the warning of staff and wait times.

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40 minutes
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Full Review Rating Breakdown
  • Awards

    1 Award

  • Compassionate Doctor Recognition (2011)

    Compassionate Doctor certification is granted to physicians who treat their patients with the utmost kindness. The honor is granted based on a physician's overall and bedside manner scores.

  • Hospital Affiliations

    Dr. Cousineau is affiliated (can practice and admit patients) with the following hospital(s).

  • Education

    28 Years Experience

  • Ohio State University College Of Medicine

    Graduated in 1990

  • Summa Health System

    Residency

  • Accepted Insurance

    Dr. Lisa M Cousineau accepts the following insurance providers.

  • Aetna
    • Aetna Choice POS II
    • Aetna HMO
    • Aetna Health Network Option Open Access
    • Aetna Managed Choice POS Open Access
    • Aetna Signature Administrators PPO
  • Anthem
    • Anthem Blue Access PPO
    • Anthem Blue Preferred HMO
  • Aultcare
    • Aultcare HMO
    • Aultcare PPO
  • BCBS Blue Card
    • BCBS Blue Card PPO
  • BCBS Illinois
    • BCBS IL PPO
  • Cigna
    • CIGNA HMO
    • CIGNA Open Access Plus
    • CIGNA PPO
  • Coventry Health Care
    • Coventry HealthAmerica PPO
  • First Health
    • First Health PPO
  • Humana
    • Humana Choice POS
    • Humana ChoiceCare Network PPO
  • Medical Mutual of Ohio
    • MMOH SuperMed POS Select
    • MMOH SuperMed PPO Plus
  • Multiplan
    • Multiplan PPO
    • PHCS PPO
  • SummaCare
    • SummaCare Connect Fully Insured
    • SummaCare Select Fully Insured
  • The Health Plan of Upper OH
    • Health Plan of Upper Ohio PPO
  • United Healthcare
    • UHC Choice Plus POS
    • UHC Navigate HMO
    • UHC Navigate POS
    • UHC Options PPO
  • View by Location

Locations & Directions

Ob/Gyn Associates of Akron, 605 N Cleveland Massillon Rd, Akron, OH
  • Nearby Doctors

    Dr. Lisa M Cousineau is similar to the following 3 Doctors near Akron, OH.