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Dr. Lisa R Holloway Is this you?

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11 Ratings • 5 Comments

4.2
  • 8
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Quality Rating

Highly Satisfied

Wait Time
25 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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Showing 11 of 11 Ratings

Wonderful doctor, insensitive staff

Pros: Dr Lisa Holloway is a highly knowledgeable, caring professional that I've trusted for several years. I highly recommend her!Cons: Methodist Sugar Land Hospital Family Practice office staff is fine but Dr Holloway's medical assistant has routinely treated me with a lack or courtesy or caring. Communication when trying to get prescriptions refilled has been non-existent. It's like trying to pull teeth. This morning, when speaking with her medical assistant, trying once again to get my meds refilled, she actually lied to me and placed the blame on me even though I've done everything possible on my end to avoid issues. Bottom line, while Dr Holloway is an excellent Dr and I hate to leave her care, I feel I can no longer trust that my needs will be prioritized by her staff in the future.

Wait time
30.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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One Star

Prescribed inappropriate medication without warning about negative side effects. Now have several issues that need to be treated by another doctor. Rushed. Long wait. Will not return to her.

Wait time
50.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Beware!

Ordered lab tests without authorization. They were medically unnecessary and with one question she would have realized that. Multiple (more than 3) calls - no return call, no follow through. Annual bloodwork came back showing me to be a new diabetic and that my thyroid meds needed to be increased. That was a month ago. She has not made any effort to contact me. I now have a new physician. This one is BAD.

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Awesome Doctor

Didn't have to wait long and she saw me the same day. I was feeling really bad that day and she worked me in her schedule. Her nurse and her have wonderful bedside manners.

Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
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Five Stars

This was my first visit with Dr. Holloway and I found her to be quite nice. She did not make me feel rushed. I will continue to see her.

Easy Appointment
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Five Stars

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