The Vitals website is provided for your informational use only. Nothing contained or offered by, on or through Vitals should be construed as medical advice or relied upon for medical diagnosis or treatment. Vitals does not recommend or endorse any particular healthcare provider whose information or ratings appear on this website. We encourage you to read our full Terms of Service.

Dr. Lisa L Wei Is this you?

Filter Vitals Ratings

17 Ratings • 8 Comments

3.7
  • 10
  • 2
  • 0
  • 0
  • 5

Quality Rating

Satisfied

Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup
Wait Time
8.6 min

Rate Now

Share Your Experience

Have you seen Dr. Lisa L Wei?

Showing 12 of 17 Ratings

Poor Customer Service

Scheduled my daughter (20 month old) for her first eye appointment which was to be this Tuesday. However, a call from the office said that it was moved to Wednesday. showed up Wednesday only to be told that the appointment was for Tuesday and had been missed. Instead of helping in a stressful situation, staff was rude and dismissive saying "that's not my problem" despite phone log showing a call from the office's direct line. Never got to see Dr. Wei and never will. Horrible staff and customer service.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Was this review helpful? Yes No Report Abuse

Amazing bedside manner with toddler

This Dr. had a way with toddlers. She was able to administer a full exam, and keep the child calm and happy all the while. She took the time to fully explain the exam, and findings, and she was able to perform all the tests we required. We could not have been more pleased with her skills and expertise.

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Bedside Manner
Spends Time with Me
Full Review Rating Breakdown
Was this review helpful? Yes No Report Abuse

Five Stars

I am shocked by some of the reviews as I have taken three of my kids to Dr. Wei and think she is fantastic. We have never had to wait long to be seen and she immediately puts the kids at ease. She has a very calm manner and talks to the kids through the exam. The receptionist is also very courteous and helpful. We have been to Dr. Wei many times and have never had a bad experience. Two of my kids are teenagers now and though the decor of the waiting room is obviously intended for children, they don't want to go anywhere else even though it is a hike for us. If you have young children, I can't imagine not being very impressed with Dr. Wei. I only wish all doctors were like her!

Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Was this review helpful? Yes No Report Abuse

Excellent Services

This was a wonderful experience for my three year old grandchild.

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Was this review helpful? Yes No Report Abuse

If you don't like Dr. Wei( and Karen) something is wrong with you.

The best ophtho in the area. Wish she saw adults too. Very smart and caring. Helped us through some really hard times for both our daughters. Was right on the mark with her diagnosis and treatment, sent us to a great specialist to follow up. We will always continue going to her for our yearly eye exams now.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Was this review helpful? Yes No Report Abuse

Do Not Recommend

I do not recmmend this doctor. I brought my child for a certian service, the doctor performed extra things and checked my child sight just to increase the bill. The bill was huge.

Easy Appointment
Full Review Rating Breakdown
Was this review helpful? Yes No Report Abuse

One Star

attitude is terrible. Service is terrible.

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Was this review helpful? Yes No Report Abuse

Run, do not walk from this doctor

I found the doctor unacceptable: lacking in basic medical knowledge about the eyes and very poor follow-up care and communication.

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Was this review helpful? Yes No Report Abuse

Five Stars

Five Stars

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Four Stars

Five Stars

  • Nearby Doctors

    Dr. Lisa L Wei is similar to the following 3 Doctors near Arlington, VA.