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Dr. Lizzette Pagan Is this you?

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18 Ratings • 2 Comments

3.7
  • 7
  • 2
  • 5
  • 2
  • 2

Quality Rating

Satisfied

Friendly Staff
Promptness
Wait Time
38 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Showing 12 of 18 Ratings

Great doctor, horrible staff

Posted on January 28th, 2012

I really enjoy the doctor. She is a professional, courteous, and caring doctor. The doctor treats my kids with care and brings a positive attitude. Her staff is a different story. The receptionist is rude and when you get at the counter she makes you wait for her. When I call to make an appointment they leave me on hold for twenty minutes or they accidently hang up. I understand nurses have a tough job but that does not give them an excuse to be rude or have a negative attitude, it is a children's doctor office. I do not know if I caught the staff on a bad day but if I did that makes it six bad days.

Wait time
45.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Four Stars

Posted on September 14th, 2009

Dr pagan is a good doctor but her stuff do not do a goog job today I call their office because I needed a referral to take my child to a specialist and the person attending the phone told me she was going to call me after 1:00 and I am still wating for them to call me. Also watings in the office are long and some of the nurses there are rude they don't do a good job as far as treating people with respect

Wait time
55.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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One Star

Posted on September 7th, 2017

Five Stars

Posted on March 25th, 2016

Three Stars

Posted on January 12th, 2016

Four Stars

Posted on January 5th, 2016

Four Stars

Posted on November 30th, 2015

Five Stars

Posted on November 25th, 2015

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Posted on September 21st, 2015

One Star

Posted on September 17th, 2015

Five Stars

Posted on May 23rd, 2015

Three Stars

Posted on May 15th, 2015

Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown ttcqeayetrwczwezdueawsrsbdyr
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