ttcqeayetrwczwezdueawsrsbdyr

The Vitals website is provided for your informational use only. Nothing contained or offered by, on or through Vitals should be construed as medical advice or relied upon for medical diagnosis or treatment. Vitals does not recommend or endorse any particular healthcare provider whose information or ratings appear on this website. We encourage you to read our full Terms of Service.

Dr. Lori M Luzi Is this you?

About Dr. Lori M Luzi

Dr. Lori M Luzi, MD is a Doctor primarily located in Buffalo, NY. She has 30 years of experience. Her specialties include Family Medicine. Dr. Luzi is affiliated with Kaleida Health Buffalo General Medical Center and Sisters Of Charity Hospital. Dr. Luzi has received 2 awards. She speaks English.

Rating Overview

14 Ratings with 7 Comments

The overall average patient rating of Dr. Lori M Luzi is Good. Dr. Lori M Luzi has been rated by 14 patients. From those 14 patients 7 of those left a comment along with their rating. The overall rating for Dr. Lori M Luzi is 2.6 of 5.0 stars.

Mapbox Map of Dr. Lori M Luzi

Primary Address

Highgate Medical Group

1150 Youngs Rd Ste 104
Buffalo, NY 14221
Get Directions

Specialties

Dr. Lori M Luzi has the following 1 specialty

  • Family Medicine

    A family practitioner is a doctor who specializes in caring for people of all ages, at all stages of life. Rather than focusing on the treatment of one disease or patient population, family practitioners are often the doctors that people see for their everyday ailments, like cold and flu or respiratory infections, and health screenings. When necessary, family practitioners will provide referrals for conditions that require the expertise of another specialist.
    The doctors may also provide physicals, inoculations, prenatal care, treat chronic diseases, like diabetes and asthma, and provide advice on disease prevention.

  • Expertise

    6 Expertise

  • Immunization
  • Family Planning
  • Weight Loss
  • Contraception
  • Influenza
  • Check-up

Reviews

Showing 5 of 14

A complete turn around since July 2013

Back in 2013 I wrote an outstanding review of this MD. Since that time, my opinion of her and Highgate Medical Group has changed drastically!!! I received what is nothing more that an ultimatum that I must comply with 2 screenings that I told her up front I would not do under any circumstances. As a result of my refusal to capitulate, I have been terminated. I will never recommend this practice to anyone!

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Terrible

Terrible experience. I called in for a problem at 10:00am. A nurse called me back promptly at 10:30. I was told a Dr. Needed to look at my chart. After 3 calls because of extreme pain I was told the Dr. Would look at my chart around 4:00pm. At 5:30 I still had not received a call so I called again only to be told the Dr. Called in a script, the WRONG script. I informed the nurse and she said, I'm sorry, the Dr. Is gone for the day. You will have to call again tomorrow. The doctor is Lori Luzi.

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Three Stars

Quality of service has slipped.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Bad experience

She wasn't ready for my visit., she doesn't even know what tests I did. After I told her about the tests I did, she realized and check my test results. Then told me that everything is normal and I can go. When I want to ask her a question about other than my results, she told me to take another appointment for that! I told her I don't think I will come back then she started to arguing with me and told me that she spend too much time with me! Pardon me but I am not responsible for waiting for you doing your homework late! Long story short, if you don't have to see her give a change to another doctor... Because she doesn't even show any sign of that she was sorry for what she did or doesn't seem she will change her behavior at all! Good luck.

Wait time
40 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Patient ignored

I originally was going to see her because I needed a pcp, then I was in an mva and developed several health complications after. As a doctor she is completely rude and incompetent, especially since she never bothered to read my patient background for baseline information.. As for the medical complications I developed, she deferred all treatment to my other specialists then berated ME for not personally keeping her in the loop, even though she gets CC'd on all treatments, procedures and hospital visits; she even rolled her eyes and snickered when I told her about an alternative treatment I decided to do to improve and relieve some pain I was having. As for wait time, even if I book the first appointment time of the ONE DAY SHE'S ONLY IN THE OFFICE, she is always 45 min. to an hour behind... Then she rushes in and tells me she can't be expected to get and document everything in 15 min - last I checked, if she was on time, I might actually have a full appointment! Over all her bedside manner is cold, she doesn't pay attention to patient needs or concerns and makes you feel like a burden on her time.

Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
  • Awards

    2 Awards

  • NCQA Patient-Centered Medical Home

    NCQA Patient-Centered Medical Home

    The patient-centered medical home is a way of organizing primary care that emphasizes care coordination and communication to transform primary care into what patients want it to be. Medical homes can lead to higher quality and lower costs, and can improve patients' and providers' experience of care.

  • Bridges to Excellence: Physician Office Systems Recognition Program

    Bridges to Excellence: Physician Office Systems Recognition Program

    This program is designed to recognize practices that use information systems to enhance the quality of patient care. To obtain Recognition, practices must demonstrate that they have implemented systematic office

  • Hospital Affiliations

    Dr. Luzi is affiliated (can practice and admit patients) with the following hospital(s).

  • Education

    30 Years Experience

  • New York University School Of Medicine

    Graduated in 1988

  • Kaleida Health System

    Residency

  • Accepted Insurance

    Dr. Lori M Luzi accepts the following insurance providers.

  • Aetna
    • Aetna Choice POS II
    • Aetna Elect Choice EPO
    • Aetna Managed Choice POS Open Access
    • Aetna NYC Community Plan
    • Aetna Signature Administrators PPO
  • BCBS Blue Card
    • BCBS Blue Card PPO
  • Capital District Physicians Health Plan
    • CDPHP New York State of Health - Small Business
    • CDPHP PPO
  • Cigna
    • CIGNA Open Access Plus
    • CIGNA PPO
  • Empire BCBS
    • Empire Blue Priority EPO
  • First Health
    • First Health PPO
  • Humana
    • Humana Choice POS
    • Humana ChoiceCare Network PPO
  • Independent Health
    • Independent Health Encompass HMO
    • Independent Health FlexFit HMO
  • MVP Health Plan
    • MVP HMO
    • MVP Preferred PPO
    • MVP Premier Plus HMO Small Groups
  • Multiplan
    • Multiplan PPO
  • United Healthcare
    • UHC Choice Plus POS
    • UHC Navigate HMO
    • UHC Navigate POS
    • UHC Options PPO
  • View by Location

Locations & Directions

Highgate Medical Group, 1150 Youngs Rd Ste 104, Buffalo, NY
  • Nearby Doctors

    Dr. Lori M Luzi is similar to the following 3 Doctors near Buffalo, NY.