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Dr. Louis Haenel III Is this you?

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12 Ratings • 2 Comments

3.3
  • 5
  • 0
  • 2
  • 2
  • 3

Quality Rating

Satisfied

Friendly Staff
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Promptness
Appropriate Followup
Easy Appointments
Wait Time
40 min

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Showing 12 of 12 Ratings

Two Stars

I did not get a chance to see Dr. Haenel since I needed to cancel my appointment. The wait was entirely too long from when I called for an appointment, so I went elsewhere three weeks sooner. Therefore, unfortunately, I have no comments to offer on Dr. Haenel. But, I do understand he is very good. When I called to cancel my appointment, I was put on hold for several minutes. So, I hung up and called back, of which I was put on hold again for several more minutes. The third time I called, when the girl said "Please hold" I jumped in and said "I'm sorry, but no". I told her I had called two other times and felt I didn't want to be on hold again. She said "There's only one other girl here, so you'll have to wait on hold". This time I waited and someone did answer. This was 2:00 in the afternoon, not lunchtime. There is a certain time limit that is courteous to keep someone on hold. My time is just as valuable as anyone else's..

Easy Appointment
Friendly Staff
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Very quick and uncaring and DOES NOT LISTEN WELL

Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Five Stars

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

One Star

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Four Stars

One Star

Two Stars

Wait time
20.0 minutes
Full Review Rating Breakdown

Four Stars

Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Full Review Rating Breakdown
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