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Dr. Lucia A Kemennu Is this you?

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9 Ratings • 3 Comments

4.5
  • 7
  • 0
  • 1
  • 1
  • 0

Quality Rating

Highly Satisfied

Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Spends Time With Me
Appropriate Followup
Wait Time
11.7 min
Bedside Manner

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Showing 9 of 9 Ratings

Doctors good, but then there's the office staff...

Problems lie primarily with office staff. Website needs improvement, updates too many useless reminders plus have to load the app to use on Ipad. Staff not familiar with new insurance plans, argumentative, and won't take initiative to call insurance carrier when needed. Does anybody practice proper phone etiquette?

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Spends Time with Me
Appropriate Follow-up
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Five Stars

Outstanding medical office and Dr. Kemmenu and staff are exceptional.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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Dr. Kemennu is the best! She really cares about my wellness

The office might not be fancy, but the care Dr. Kemennu provides is top rate. She took the time to listen to my issues and concerns.

Wait time
20.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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Five Stars

Five Stars

Five Stars

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Two Stars

Five Stars

Five Stars

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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