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Dr. Luis Gonzalez-Mendoza Is this you?

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11 Ratings • 4 Comments

4.3
  • 6
  • 1
  • 3
  • 1
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Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Wait Time
28 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Showing 11 of 11 Ratings

Four Stars

Posted on March 30th, 2012

Dr. Gonzalez-Mendoza is great as a doctor, they only problem is his staff. The receptionist is very very rude and does not have any knowledge to be working in a pediatric office. His nurse is good but do not return your calls and to get someone in the phone is a nightmare. Too sad he does not have a good office back up.

Wait time
40.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on April 16th, 2011

Nos that they are part ofMCH the service Is slow and MORE disorganized.

Wait time
10.0 minutes
Easy Appointment
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Four Stars

Posted on September 23rd, 2009

Dr. Gonzalez-Mendoza is easy going and spends time with his patients. Unfortunately, all the good in the world does not excuse that he does not return phone calls. Cannot understand how a doctor who works with children can totally ignore a parent's phone call.The office staff is usually uptight and rude. They will not think twice about yelling and hanging up on you. Their phones seem to go to the answering service quite often during office hours. Very unprofessional.

Wait time
20 minutes
Easy Appointment
Promptness
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Five Stars

Posted on September 9th, 2009

Dr. Luis Gonzalez-Mendoza is very professional and good with children.But, the staff can be very nasty when asking for prescriptions and appointments! Very sad to say.

Wait time
35.0 minutes
Easy Appointment
Promptness
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Five Stars

Posted on July 25th, 2017

Four Stars

Posted on March 2nd, 2017

Five Stars

Posted on February 2nd, 2015

Five Stars

Posted on October 19th, 2014

Four Stars

Posted on October 3rd, 2014

Five Stars

Posted on July 19th, 2012

Two Stars

Posted on January 13th, 2009

Easy Appointment
Promptness
Friendly Staff
Bedside Manner
Spends Time with Me
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