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Dr. Luis O Herrera-Acevedo Is this you?

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15 Ratings • 6 Comments

2.9
  • 5
  • 0
  • 2
  • 2
  • 6

Quality Rating

Neutral

Wait Time
48 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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Showing 12 of 15 Ratings

All day process

The doctor is not bad but the office is so poorly managed you literally spend the whole day at the doctors office. You come in and sign at 8am and get seen at 5pm.You have people standing on the stairs, in the hallway and downstairs. You get better service if you speak Spanish but you too will have to spend the entire day in the waiting room that you can't eat or drink in.

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Worst office in the world

This office is the worst. They make you wait for a such of long time more than 2 hours. They don't have order very unprofessional, rude staff, they don't even check out the kids they just want take the money from insurance company. Bad bad bad super bad office. 😠

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Bad experience!!!

They make you wait a really long time & there is no enough chair and it's always crowded. When the doctor check my baby he did not check my baby good. Did not measure or weigth her.

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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AN OFFICE THAT NEEDS STRUCTURE... A FACE LIFT TOO..

No chairs as you wait for Dr. on second floor, patients are called in before others that have been there longer, needs face lift, needs order! MY GIRLS AND I WERE SHOCKED... IT WAS OUR FIRST VISIT..

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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dr herrera offer to pay patient. 10,000 dollars

VERY UNPROFESIONAL NOT ETHICS TELL YOU TO WAIT TO SEE YOU AND THEM PUT PATIENT IN FRONT. IS LIKE A ZOO IN DR HERRERA OFFICE DOING BAD BUSSINES........

Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
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Spends Time with Me
Appropriate Follow-up
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Great doctor. Wait was long but worth it

I called dr herrera Saturday night and he took me in Monday morning without an appointment. He answered my page right away. His staff called me to see how I was doing. Overall. I've had many doctors and I had to chase them and make them call me back. This doctor was very caring

Wait time
25.0 minutes
Easy Appointment
Promptness
Friendly Staff
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Bedside Manner
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