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13 Ratings • 2 Comments

4.5
  • 10
  • 2
  • 1

Quality Rating

Highly Satisfied

Wait Time
12.5 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

Showing 12 of 13 Ratings

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

good dr

Dr. Chen send us to a specialist in Rochester and he was impressed by Dr. Chen's ability to diagnosis this very rare disease. He said most family doctor missed this diagnosis. Dr. Chen saved my life.

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Over all worst dr I've ever been to.

A dr in rochester had it out for me. & instead of getting to know me he goes strictly by what shes put in my record which happens to have been lies. I have since found a doctor whom I can trust & he knows the whole story. The dr I have now is the kind of dr you search your whole life for. Chen will ignore you while your speaking to him, act like hes writing something down. He has terrible communication skills, I found myself saying what? Or huh? A lot of the time. I felt abandoned by him in the middle of a very bad illness. So for me saying don't take him as a dr seems very fair.

Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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