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Have you seen Dr. Madeline M Turner?
Self-verified patient of Dr. Madeline M Turner - Posted on July 27th, 2016
Front Office Needs Improvement
Self-verified patient of Dr. Madeline M Turner - Posted on August 26th, 2015
While my experience with Dr. Turner has been wonderful, her office staff is below acceptable standards. On my most recent experience, I took both of my children to the office. Again the medical exam was good, but we were over charged on our co-pay. I disputed the fee at checkout but paid anyway (the staff told me I was wrong, but I had just been there 2 weeks prior and had been charged a different co-pay). I called the insurance company to confirm the co-pay amount (which was what I originally stated), so I called the office to obtain a refund. The office agreed that I was overcharged and would be refunded and sent a new statement to submit to my FSA. After a month, I was not refunded nor did I receive a new statement so I called again and left a message. My message was not returned and I still haven't been refunded. I am completely disappointed in the way the office has been handling this issue. Unfortunately the office staff is the face of the practice, and this staff is painting an ugly portrait for a terrific doctor.
Self-verified patient of Dr. Madeline M Turner - Posted on March 3rd, 2015
My youngest daughter noticed a small spot on her back. She showed it to me and I really thought nothing of it. She insisted it wasn't there before. The next day a few more spots showed up, all were very small. I called Dr. Turner and made an appointment. She diagnosed it right away. Thank goodness it wasn't life threatening. What an awesome dermatologist she is, she definitely knows her stuff. My children all feel very comfortable with her and her staff. I wouldn't go anywhere else!
Self-verified patient of Dr. Madeline M Turner - Posted on January 15th, 2015
Self-verified patient of Dr. Madeline M Turner - Posted on December 17th, 2014
All 5 of my children have seen Dr. Turner for a variety of skin conditions, I wouldn't take them anywhere else. The most personable doctor I know. You can tell she knows her business. The most caring doctor you will ever meet!
Self-verified patient of Dr. Madeline M Turner - Posted on February 10th, 2014
Dr. Turner has been doing my botox and restylane for over 5 years! I love the results and the doctor. She is a good listener and understands my concerns. She always spends alot of time with me. The medical assistants are great, very helpful and knowledgable.
Self-verified patient of Dr. Madeline M Turner - Posted on February 9th, 2014
I have been going to Dr. Tuner for ten years. Dr. Turner is knowledgeable, professional and caring. I have referred many friends to her office and they were all happy with their results.
Self-verified patient of Dr. Madeline M Turner - Posted on August 8th, 2013
Told us my daughter ( 14 yrs) that she needed to have multiple moles removed & biopsied. After letting her remove about 3 or 4 moles and after finding no cancer and leaving permanent scars we opted to go somewhere else for a second opinion which was as we thought -NOT NECESSARY! We're still really mad about the scars.
Expensive and Inefficient at best
Self-verified patient of Dr. Madeline M Turner - Posted on June 25th, 2013
Dr. Turner had us return several times for the same wart on my daughter's hand. They told me my insurance was covering it and then sent me a $450 bill once they actually contacted my insurance and realized we had not met our deductible. I knew this was a possibility but honestly $450 for approximately 10 minutes total the doctor and a bit of wart juice and duct tape? They told me it is my fault for not asking how much each visit would cost. I asked up front and was told not to worry because insurance was covering it. Never going there again. (btw the wart is still there)
Self-verified patient of Dr. Madeline M Turner - Posted on October 1st, 2012
Very difficult to get anybody on the phone. Rude on the phone. Long wait time with appointment. Have been asked to come to the office between 10 and 4 same day I first called to pick up some ointment and stood in front of closed doors at 2. NO sign at the door.
Self-verified patient of Dr. Madeline M Turner - Posted on February 3rd, 2012
My family doctor recommended Dr. Turner to me. My family doctor also is a patient of Dr. Turner and highly recommended her to me. Dr. Turner is very sweet and a very caring doctor. I never felt rushed or uneasy. Dr. Turner has helped me with my skin cancer and really has put me at ease. The removal of the skin cancer on my face went smoothly. I was worried prior to the surgery that there would be scarring but to my amazement you can't even tell where the cancer was removed. I am still going in for treatments to remove precancerous spots and this requires some burning from a spray. It's somewhat painful but tolerable. Again no scarring from these procedures. I would highly recommend anyone to see Dr. Turner for skin issues.
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