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Dr. Mamatha Pasnoor Is this you?

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12 Ratings • 3 Comments

3.6
  • 5
  • 2
  • 2
  • 1
  • 2

Quality Rating

Satisfied

Wait Time
18 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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Showing 12 of 12 Ratings

Customer Service is Awful

It appears the patients health doesn't get the attention it deserves. Dr. Pasnoor and her nurse need to understand the common courtesy of returning a phone call or replying to an email enquiry.

Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Two Stars

very abrupt and dismissive. does not listen to the patient or read data sent to her. Passes off to another doctor. will not recommend her.

Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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Unprofessional

She refused to read the reports my doctor sent to her of my previous tests and diagnosis. She didn't want it to influence her diagnosis (which was the same). She wanted to put me on the same medications that I had already been on that hadn't worked. If she had read the documents sent by my previous doctor she would have known. I was in more pain when I left than when I entered her office.

Wait time
25.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Three Stars

Four Stars

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Five Stars

Promptness
Friendly Staff
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Five Stars

Five Stars

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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