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Dr. Marcela Lazo Is this you?

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10 Ratings • 2 Comments

3.6
  • 5
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Quality Rating

Satisfied

Friendly Staff
Promptness
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments
Wait Time
50 min

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Showing 10 of 10 Ratings

Worst experience

Posted on August 25th, 2015

This doctor was the most uncompassionate doctor I have ever been too, walking into the office it was dirty and gross. The first thing they asked me is if I wanted to be in a "study" which was weird to me and they pressured me into doing it. Then, for a simple pap smear she brings out metal sticks which I have never seen. She didn't listen to anything I said and talked over me, the feeling was so uneasy and the equipment was like nothing I had ever seen for a pap smear. I told her I felt like I was going to pass out and she just kept talking over me while my face was white and I obviously looked like I was going to go down. The nurse came in with smelling salts to wake me up and I said to her I'm so sorry this has never happened to me before. The nurse then told me that this thing happens all the time at the office. I found that to be VERY strange to have it be a normal occurrence that people pass out for a simple trip to the gynecologist. The doctor never came back in to check on me or anything. It was the WORST experience I have ever had at a gynecologist office. The only reason I went there was because my insurance covered it, but I went on their website through the provider directory and was able to find a new doctor in Boca that I love. I am taking time out of my day and writing this review to save someone else from the trauma I went through at this office. It was seriously horrible. Also the people at the front desk are extremely rude. It feels like a cattle call and your just a number there and they try to get as many free studies they can to make money from a company, it's sick. There instruments are nothing I have ever seen before hard metal for a pap smear? ? ! ! I wouldn't wish the horrible feeling I had their on my worst enemy, it was awful. DONT GO TO THIS DOCTOR OR TO ANYONE AT THEIR OFFICES I can't stress enough how terrible it was. I would give negative stars if I could.

Wait time
50 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Caring doctor

Posted on May 22nd, 2015

Great doctor!! She was interested in my case and listened and answered all my questions and concerns.. I will definitely recommend this doctor

Easy Appointment
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Four Stars

Posted on September 21st, 2017

Five Stars

Posted on February 23rd, 2017

Five Stars

Posted on February 21st, 2017

One Star

Posted on January 30th, 2017

Five Stars

Posted on April 24th, 2015

Five Stars

Posted on February 4th, 2015

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Posted on October 16th, 2014

Four Stars

Posted on July 31st, 2014

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