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Dr. Marcos Calderon Is this you?

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3 Ratings • 2 Comments

1.0
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  • 3

Quality Rating

Dissatisfied

Friendly Staff
Promptness
Wait Time
40 min
Spends Time With Me
Bedside Manner
Easy Appointments
Appropriate Followup
Accurate Diagnosis

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Showing 3 of 3 Ratings

Worst customer service ever experienced

About 15 people had the same appointment at 8:30 am. Didn't want to provide me with the information I needed. Called several times after day of exam for them to send requested information.

Wait time
40.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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One Star

THE QUESTION IS, WHO IS RUNNING THE OFFICE AND PATIENTS? HIM OR HIS WIFE?? WIFE NEEDS TO KEEP HER MOUTH SHUT AND COMMENTS OF PATIENTS OUT OF EARSHOT. EVERYONE DOES NOT NEED TO HEAR HER NEGATIVE COMMENTS IN REGARDS TO PATIENTS!! TIME FOR THE DOCTOR TO RETIRE IF THERE IS NO PATIECE REGARDING HIS PATIENTS CONCERNS. STAFF IS GREAT!! IN THE PAST HE WAS THE GREATEST.wHAT HAPPENED?

Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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One Star

Wait time
20.0 minutes
Easy Appointment
Promptness
Friendly Staff
Bedside Manner
Spends Time with Me
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