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Dr. Margarita Borghini Is this you?

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17 Ratings • 4 Comments

2.6
  • 6
  • 0
  • 0
  • 2
  • 9

Quality Rating

Neutral

Friendly Staff
Promptness
Wait Time
47.7 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Showing 12 of 17 Ratings

horrible staff

Posted on September 11th, 2014

Dr. Borghini is a great doctor, however her staff is the most horrible staff I ever encounter in my life. They do not function well, they don't get the messages delivered or the paper work done on time. They never call back if you have an issue.They spent to much time asking unnecessary questions that don't lead to anything. I totally avoid to come to her office. they are terrible handling emergence on daily basis.

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Two Stars

Posted on November 13th, 2012

Staff is horrible. They do not follow up properly and do not communicate concerns to Dr. For example I was in waiting room when pharmacy called to confirm a drug substitution & receptionist asked nurse who blindly said "OK" to the drug substitution and never opened the patients chart to confirm or even asked the doctor. If you ask me this is a great opportunity for a malpractice suit because they are not putting patient care first.

Doctor's Response

Dear Patient, I would like you to know that I have addressed your complaint. That staff member is no longer working at our practice. We strive to provide our patients with the best possible care. Our staff has been recently re-educated & cross-trained on all office policies and procedures. We look forward to serving you in the future for all your health care needs.

Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Appropriate Follow-up
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Great General Doctor

Posted on September 11th, 2012

Great doc. but ever so busy. Always a long wait to see her, no matter what time your appointment is. I wait because she is so nice :)

Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on November 2nd, 2009

Excellent Doctor

Wait time
20.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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One Star

Posted on December 5th, 2015

One Star

Posted on October 24th, 2015

Five Stars

Posted on August 13th, 2015

One Star

Posted on August 3rd, 2015

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

One Star

Posted on July 27th, 2015

Five Stars

Posted on January 7th, 2015

One Star

Posted on December 11th, 2014

One Star

Posted on November 11th, 2014

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