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Dr. Marina K Russo Is this you?

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27 Ratings • 5 Comments

3.9
  • 15
  • 3
  • 3
  • 2
  • 4

Quality Rating

Satisfied

Wait Time
16.5 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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Showing 12 of 27 Ratings

pleased patient

Very professional, yet caring and informative. Willing to really listen to me.

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One Star

Dr. Russo is very rude and she has a bad bedside manner. I felt that she didn't listen to my issues and kept interrupting while I was trying to talk. She barely gave me the time of day and then she told me that I needed to choose doctors wisely and accused me of making up symptoms. She also said that I didn't need to come back to her unless I got rid of some other doctors that I see due to other medical issues. I would not recommend her to anyone and I think that HSHS needs to reevaluate her. Poor excuse as a Doctor.

Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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One Star

Dr. Was rude, condescending and would ask a question but then cut you off before you could finish answering the question. I will not refer anyone to her.

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
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Fantastic Doctor!!

Dr. Russo was very nice and understanding . Dr. Russo and her staff made me feel welcome and at ease while at her office. Very professional. I am very glad that I was recommended to Dr. Russo's office. Two thumbs up!!

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Took my mother to Dr. Russo. Never will again

Took my mother to see Dr. Russo. While my mother believes she has reactions to medicine and makes her a difficult case to help, Dr. Russo was condescending and rude to her. She pretty much had my elderly mother in tears. Let alone, what does it say when you are seeing a Dr. and they tell you at one point in the visit, that they "gave up" awhile ago? If you are unable to help someone, then refer them on. At the very least, show some basic compassion and respect.

Easy Appointment
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Five Stars

Three Stars

Four Stars

Four Stars

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Five Stars

Five Stars

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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