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4 Ratings • 1 Comment

3.0
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Quality Rating

Satisfied

Accurate Diagnosis
Wait Time
37.5 min
Promptness
Friendly Staff
Bedside Manner
Easy Appointments
Spends Time With Me
Appropriate Followup

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Inexperienced, Preoccupied

She was uncertain of treatment options, inexperienced, and preoccupied. I was told many times by the nurses, "she had a really rough weekend" or "she’s back from vacation and busy". The way she handled the end of my Dad’s life couldn’t have been more unprofessional. I emailed several times with great concern stating he was getting worse, coughing & dizzy. She brushed it all off saying it was side effects of the chemo. NO sense of urgency or care. It wasn’t side effects. He died 3 weeks later.

Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
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Appropriate Follow-up
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Five Stars

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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