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Dr. Mark C Joseph Is this you?

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19 Ratings • 7 Comments

3.7
  • 9
  • 2
  • 2
  • 4
  • 2

Quality Rating

Satisfied

Friendly Staff
Wait Time
25 min
Easy Appointments
Promptness
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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Showing 12 of 19 Ratings

Three Stars

Office staff is very unprofessional and rude. You have to wait 3 to 4 weeks for an appointment. If you call to find out about cancellations so you can get an emergency appointment they don't check and never call you back. however I have to say that Doreen is the exception! Doreen is the only one that goes out of her way to help you and she returns calls. DR. Joseph needs to hire older people who care about their jobs, the business and patients.

Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Absolutely love this place!!! Awesome doctor, awesome staff!!! Will recommend to everyone!

Easy Appointment
Promptness
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Four Stars

Doctor is great. Staff no good at all

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Best Patient

Dr. Joseph is thorough, caring and courteous. I prefer not to take drugs if at all possible so he will work with you to find an amicable solution keeping your overall health in mind. Staff is excellent, especially Doreen - very helpful/patience is a virtue.

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Two Stars

Very nice doctor. Unprofessional office!! He does not return patient's phone calls. It is very difficult to make an appointment because they do not answer the phones. Most times you get a recording to leave a message but they DO NOT return calls!!!

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Professinalism

This doctor's office has a very unprofessional african american female working there. Her customer service skills are very horrible, this needs to be addressed or they are going to loose more business than they have already. I would never refer this office to anyone because of her behavior.

Wait time
25.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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WOW

This doctor was beyond amazing. I had been to medical facilities where either the doctors or the staff don't care at all. This doctor from the first moment he stepped into the room made me feel welcome. He is caring, compassionate, dedicated and I would highly recommend him. I had alot of health issues and I felt as though he was going to help me fight for my life. Remarkable.

Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
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