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Dr. Mark E Gerber Is this you?

About Dr. Mark E Gerber

Dr. Mark E Gerber, MD is a Doctor primarily located in Northbrook, IL. He has 29 years of experience. His specialties include Otolaryngology. Dr. Gerber has received 1 award. He speaks English.

Rating Overview

27 Ratings with 8 Comments

The overall average patient rating of Dr. Mark E Gerber is Great. Dr. Mark E Gerber has been rated by 27 patients. From those 27 patients 8 of those left a comment along with their rating. The overall rating for Dr. Mark E Gerber is 3.8 of 5.0 stars.

Mapbox Map of Dr. Mark E Gerber

Primary Address

North Shore University Health System

501 Skokie Blvd
Northbrook, IL 60062
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Specialties

Dr. Mark E Gerber has the following 1 specialty

  • Otolaryngology

    An otolaryngologist is more commonly referred to as an ENT, someone that can treat medical issues you may be having with you ears, nose, or throat. This is a physician who is specially trained to diagnose and treat conditions of the ear, nose, sinuses, larynx (voice box), mouth, throat, head, and neck. These doctors treat patients through both medical and surgical means. For instance, an otolaryngologist may treat an obstruction of the nasal passage, caused by malformation of the nose, through rhinoplasty.

  • Expertise

    13 Expertise

  • Tonsil Removal (Tonsillectomy)
  • Hearing Loss
  • Allergies
  • Tumors
  • Sino-Nasal Disorders
  • Polyps
  • Smell Disorders
  • Facial Trauma
  • Ear Infection (Otitis)
  • Swallowing Disorders
  • Adenoidectomy
  • Chronic Sinusitis
  • Deviated Septum

Reviews

Showing 5 of 27

Great results, excellent follow up

Dr gerber was recommended by another surgeon we know. Our 5 yr old girl needed her tonsils and adenoids removed. Dr Gerber is not a touchy feely doctor but he is an excellent surgeon which is why we chose him. The staff provided great reading and prep information. (Read this thoroughly and ask questions. Dr gerber doesn't explain a ton but the materials do. He checks to make sure your questions are answered but I found the pre/post surgery reading very helpful.) I did have a question after a visit and dr gerber called me back (kinda late at night but he did call.) The surgery went very well. My daughter is recovering quickly. Dr gerber called me for follow up that night - I was impressed. The nurse called the next day and the hospital also called to make sure things went well. Great follow up! I would highly recommend this doctor.

Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Not worth the wait!!!!

We waited over 1 1/2 hours without any explanation or offering to reschedule. What's more, the appt directly before ours was over 30 minutes late, and even though we were seen on time, we were made to wait even longer for them to be seen. I shutter to think that this individual does surgery and can't keep a simple schedule. Seriously, I would never have waited that long had I known. Absolutely ridiculous. He was not worth it and we will be going to a more welcoming ent!

Full Review Rating Breakdown
Recent patient- toddler ear tube surgery

He's very polite and knowledgeable in his field, but very difficult to get a hold of. It's nearly impossible to have any follow up conversation with him if you don't have an appointment. There are a few staff members that were not helpful at all and rude. Jack was extremely helpful and made up for poor customer service we received. I also called once at 4:45PM and someone in the office hung up on me. I called again and I was switched to the answering service. The answering service indicated that they transferred the calls to them earlier then normal. I was calling to confirm an appointment I had for that coming Monday. I wasn't able to confirm.

Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Run to another specialist!

I do not like writing bad reviews but feel if I didn’t write this one, some little child could get hurt. After our visits with Dr. Gerber we highly recommend to seek other specialists. He has very poor bedside manner, takes lightly important problems with our child, and implements unnessary procedures which could have resulted in life altering mistakes. Without even letting us, the parents, know what he will do to our child, Dr. Gerber has us hold down our infant to stick a sharp instrument into his ears just for us to find out at the end it was to clean his earwax! An alternative measure could have easily been taken. We are lucky that his rookie assistant held our baby’s head firmly enough because any wrong move could have resulted in puncturing his ear canal. Also, if we didn’t speak up, our child would have been unnessesarily sedated for testing that may not have resulted in any outcome anyway. Our child hears well and we have no concern. Do not be fooled by “statistics” he quotes that say parents don’t really know if their child really hears. Who wrote those statistics? Other Pediatric Otolaryngologists? If you must see this doctor, make sure that you ask: Please inform me of what you will do to my child today. Is what you are suggesting necessary? What alternatives can be done? I think Dr. Gerber really needs to act more professionally and take into consideration all the “treatments” he performs, if it is absolutely necessary, not just a reason to charge insurance. Remember in all situations with your child, you are the parent. You are your child’s advocate. Just because someone is a doctor, doesn’t mean they are good. It just means they acquired that status. Seeking a second opinion when your gut is telling you something is not right, is just good parenting.

Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
I'm a doctor and I sent my 3 year old to Dr. Gerber

I'm an ER doctor in Chicago, and asked all the residents who the best surgeon ENT was in Chicago (they know since they see all the surgeons) and almost all said Dr. Gerber. He did my son's adenoids and tonsils, great results. He was not a "touchy feel" doctor, but I didn't feel he rushed us. He gave us all the resources pre and post surgery, and I did call his office for a patient question, and he called me back within 30 minutes, which I thought was very reasonable for a surgeon (may have been in the OR). Anyway, he's great, personable, and most importantly, a Wonderful surgeon.

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
  • Awards

    1 Award

  • Regional Top Doctors

    Castle Connolly is America's trusted source for the identification of Top Doctors. Their physician-led research team reviews and screens the credentials of tens of thousands of physicians who are nominated by their peers annually, via a nationwide online process, before selecting those physicians who are regionally or nationally among the very best in their medical specialties. Castle Connolly believes strongly that Top Doctors Make a Difference™.

  • Education

    29 Years Experience

  • Loyola University Chicago Stritch School Of Medicine

    Graduated in 1989

  • University Hospital

    Residency

  • Accepted Insurance

    Dr. Mark E Gerber accepts the following insurance providers.

  • Aetna
    • Aetna Choice POS II
    • Aetna Managed Choice POS Open Access
  • BCBS Blue Card
    • BCBS Blue Card PPO
  • BCBS Illinois
    • BCBS IL PPO
  • Cigna
    • CIGNA HMO
    • CIGNA LocalPlus
    • CIGNA Open Access Plus
    • CIGNA PPO
  • Coventry Health Care
    • Coventry Health and Life IL PPO
    • Coventry HealthAmerica PPO
    • Coventry IL PPO
    • Coventry MO HMO POS
    • Coventry MO PPO
    • Coventry PPO Platinum
    • CoventryOne PPO Network
  • First Health
    • First Health PPO
  • HealthLink
    • HealthLink PPO
  • Humana
    • Humana Choice POS
    • Humana ChoiceCare Network PPO
    • Humana National HMO
    • Humana Preferred PPO
  • Multiplan
    • Multiplan PPO
    • PHCS PPO
  • PriorityHealth
    • PriorityHealth Priority PPO
  • United Healthcare
    • UHC Choice Plus POS
    • UHC Options PPO
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Locations & Directions

North Shore University Health System, 501 Skokie Blvd, Northbrook, IL

Video

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