The Vitals website is provided for your informational use only. Nothing contained or offered by, on or through Vitals should be construed as medical advice or relied upon for medical diagnosis or treatment. Vitals does not recommend or endorse any particular healthcare provider whose information or ratings appear on this website. We encourage you to read our full Terms of Service.

Dr. Mark Engel Is this you?

Filter Vitals Ratings

12 Ratings • 2 Comments

4.0
  • 6
  • 2
  • 2
  • 1
  • 1

Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Wait Time
19 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

Rate Now

Share Your Experience

Have you seen Dr. Mark Engel?

Showing 12 of 12 Ratings

Why doctors cause High Insurance costs

My experience went wrong in the first five minutes of the appointment. I should have left when a patient came in cursing in front of my kids about his bill. He was outraged, but I was just upsetting that my kids were listening and the person behind the counter was making it so much worse. The medical assistant who took us into the room said, "Sorry, it happens all the time." Still can't believe it happened to me. They have extra fees that they are not upfront with. We went for a contact fitting and glasses and wanted to use our MetLife insurance so I went with this office. We did not find out about the extra cost just for the eye exam until it was billed (20+ years and I have never been charged these fees for eyeglass and contact s). Sadly I asked ahead of time both the insurance company and the doctor’s office about what the cost was going to be. The office did not discuss the extra office visit fee. MetLife paid for one of my children but not the other because the doctor’s office sent it to my health insurance and not Met Life due to a medical code. MetLife called the office manager about resubmitting and they would not. The reason given to MetLife was that in the past they did not pay, but did not have a case to share with MetLife to support the claim. My Health Insurance also called and they were as shocked as I was. They did not have to change the code they just had to re-submit so the insurance companies could pay together, reducing my co-pay. Insurance is not a license to overcharge. I went to Costco Optical in Ocean for the rest of my family because they take insurance, and it was less money for me and the insurance company. It was painless and a much better experience.

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Was this review helpful? Yes No Report Abuse

Five Stars

Dr. Engel treated both my mother and me; both of us have had surgeries and follow-up care. Dr. Engel is an excellent doctor. Wait time during visit is significant, so you have to figure on being there for at least an hour or more when you go. Exams were always thorough and office staff is good. I moved out of the area 4 years ago, not long after my eye surgery, and I regret that Dr. Engel is no longer my eye doctor. I would recommend him.

Wait time
35.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Was this review helpful? Yes No Report Abuse

Five Stars

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Five Stars

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Four Stars

Three Stars

Four Stars

Four Stars

Two Stars

Five Stars

Wait time
30.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
  • Similiar Doctors

    Dr. Mark Engel is similar to the following 3 Doctors near Holmdel, NJ.