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Dr. Mark A Kelly Is this you?

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3 Ratings • 3 Comments

1.4
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  • 1
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Quality Rating

Dissatisfied

Wait Time
50 min
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Easy Appointments
Appropriate Followup

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Showing 3 of 3 Ratings

One Star

Horrible experience. I am very disappointed with this uncaring doctor. Treated the staff and patient like scum.

Wait time
40.0 minutes
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
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ER Visit

Rudest doctor I have ever come in contact with. I took my seven year old son to the ER with chest pains. The first contact we had with Dr Kelly was his belittling of the nurse for doing an ecg. Then proceeded to get into an argument with my wife and I when he asked about family history.

Wait time
50.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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staff seemed annoyed by requests

staff seemed to be annoyed when asked for things and when asked questions about care of patient, had less than desirable demeanor. in a situation that we felt should have been attended to more quickly, they seemed to take their time, in no hurry at all. more than two staff members were less than courteous to us.

Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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