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Have you seen Dr. Mark D Roque?
Doctor is OK but the practice is horrible
Self-verified patient of Dr. Mark D Roque - Posted on May 14th, 2013
I have been going here for 3 years. Most of the staff could care less about your kids and will not help you at all on the phone. They also gave my son a vaccine that we did not authorize. Do not expect to speak to someone on the phone about anything other than setting up an appointment. After giving my son a vaccine that we did not authorize, the nurse just casually dismissed it as if it was no big deal. This is the most uncaring staff I have ever seen and I can't believe it took this long to leave. When our kids became ill, they would not even talk to you on the phone and would only setup an appointment. After conducting a checkup, they concluded nothing, did not advise us on what to do other than go home and come back if they are still sick after several days for another billable checkup. My daughter has been sick for months and they have yet to conclude anything, prescribe anything, and do anything other than have us stop by again for another $100+ visit every couple weeks.
Self-verified patient of Dr. Mark D Roque - Posted on February 6th, 2018
Self-verified patient of Dr. Mark D Roque - Posted on December 13th, 2016
Self-verified patient of Dr. Mark D Roque - Posted on June 16th, 2015
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