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Dr. Mark S Rosenberg Is this you?

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4 Ratings • 1 Comment

5.0
  • 4
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Quality Rating

Highly Satisfied

Wait Time
20 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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Showing 4 of 4 Ratings

Doctor is awesome, office staff is not

Dr. Rosenberg spends a lot of time with his patients, explaining everything and answering questions. Full eye contact, one-on-one conversations. He is trustworthy, honest and thorough. The staff who perform the procedures (stress test, etc.) are fabulous - friendly, gentle and patient. The office staff, however, is abysmal - rude, condescending and curt both in person and on the phone. Your wait time when announcing your arrival is unacceptable with no acknowledgement or smiles from behind the closed glass. I will remain a patient because of the doctor and the assistants but will bite my tongue as long as I can with the admins.

Wait time
30.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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Five Stars

Five Stars

Five Stars

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Appropriate Follow-up
Full Review Rating Breakdown
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