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Dr. Martha A Meza Is this you?

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11 Ratings • 1 Comment

3.5
  • 6
  • 0
  • 2
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  • 3

Quality Rating

Satisfied

Wait Time
55 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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Showing 11 of 11 Ratings

Long wait time/unprofessional staff

Arrived to my appointment quite early for Dr. Martha Meza, and completed paperwork as I expected. At the time of my appointment I asked if the doctor was "on time" with appointments. I was informed yes. After a short while, I was called in to an office. After about 20 more minutes, the assistant came in and I again asked about the time. I was informed I would be next. After about 15 more minutes, the assistant came in again and again I asked. She told me the doctor was taking care of a "difficult patient with a pre-op". Approximately 55 minutes after my appointment I dressed myself and went back up front. I informed them I thought it was rude they kept me waiting, AFTER telling me appointments are on time. I told them I was not impressed. I simply would have rescheduled my appointment and had they simply said "I'm sorry, but we can't honor your appointment time, would you like to reschedule?" No apology, nothing. Instead of apologizing, she schedules me for a Saturday appointment, of which they are not open Saturday. Completely unprofessional. My perception of this medical office was mark on. Since I've never seen the doctor, I can't speak for how she is, but as far as the office staff, find somewhere else. If staff feel its okay to adopt the "I'll show you attitude", it only leads me to think the doctor would be okay with this. Luckily, my visit is not life and death, however, what if it had been? Find a medical clinic in which they respect their patients.

Wait time
55 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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