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Dr. Mary G Mercurio Is this you?

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23 Ratings • 8 Comments

3.7
  • 12
  • 3
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Quality Rating

Satisfied

Wait Time
20 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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Showing 12 of 23 Ratings

Highly Recommend

Dr. Mercurio and her team are extremely thorough, caring, and always take the time to make sure my questions are answered to my satisfaction. I have a rare autoimmune disease and she is constantly working toward helping me achieve full quality of life. Would highly recommend!!

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Patient Centered

Dr. Mercurio and staff were most accommodating. Our mom has cognitive difficulties and they were so patient with her. Mom was treated with dignity and kindness. We received a follow up phone call with the skin biopsy result.

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
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Great medical professional

Dr. Mercurio is a highly skilled and compassionate physician. I would recommend her to anyone and would put my life in her hands.

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
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Two Stars

The staff making appointments are cold & uncaring. Whether on the phone or in person they act like you are an annoyance to them. When you call & try to be seen because your condition causes itching & you are climbing the walls they give you an appointment 10 days out even though the Dr. said call anytime this flares up & we'll take care of it right away.

Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
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A great physician and a wondeful person

Dr. Mercurio is a leader of the team that put a horrible chronic autoimmune disorder into long term remission for me. She exhibited empathy and a genuine concern for me as a patient and as a person. Medical students accompanied her, as is common at a teaching hospital, but she asked my permission first and the students were respectful.

Wait time
15.0 minutes
Easy Appointment
Promptness
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Exceptional service

Dr. Mercurio was exceptional. Not only was she professional but quickly diagnosed my issue. She also referred me to her associate Mark Brown who was equally excellent.

Wait time
20.0 minutes
Full Review Rating Breakdown

One Star

Terrible experience. Had to wait forever to see this woman. When she finally arrived she brought in 2 students, who were incredibly cold and whispered back and forth to each-other like I was a diseased swamp creature. It was a very uncaring atmosphere. The whole visit lasted maybe 7 mins. (minus the waiting time that is) and to top it off...I was misdiagnosed- by a long shot!Incredible. If you go to her, GET A SECOND OPINION and bring a friend because that place creates rage, and it's too much to bottle up inside.

Wait time
35.0 minutes
Easy Appointment
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One Star

waited one hour and forty five minutes in a robe in a small office. asked to use lavatory staff told me to use public lavatory in the lobby with my gown. felt like i had some dosease and did not want me to use lavatory in office. checking in girl very unfriendly. no name tag dont know name(was very nice to all male patients) after waiting 1hr and 45 mnts dr doesnt apologize for wait ( i drove 1hr 45mnts to see her) rushes through office visit, Pretty much doesnt want to do anything i suggest a biopsy she aggres and walks out and lets a student dr with a tech show him how to cut and sew. No sign of dr. unbelivable

Wait time
60.0 minutes
Easy Appointment
Promptness
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Five Stars

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Four Stars

Five Stars

Four Stars

Easy Appointment
Promptness
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