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Dr. Mary E Klenz Is this you?

About Dr. Mary E Klenz

Dr. Mary E Klenz, MD is a Doctor primarily located in McAllen, TX. She has 23 years of experience. Her specialties include Obstetrics & Gynecology. She speaks English.

Rating Overview

84 Ratings with 24 Comments

The overall average patient rating of Dr. Mary E Klenz is Great. Dr. Mary E Klenz has been rated by 84 patients. From those 84 patients 24 of those left a comment along with their rating. The overall rating for Dr. Mary E Klenz is 3.7 of 5.0 stars.

Mapbox Map of Dr. Mary E Klenz

Primary Address

Mary Elizabeth Klenz Md

1400 E Ridge Rd Ste 4
McAllen, TX 78503
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Specialties

Dr. Mary E Klenz has the following 1 specialty

  • Obstetrics & Gynecology
  • Expertise

    11 Expertise

  • Pelvic Exam
  • Infertility
  • Menstrual Pain
  • Menopause
  • Pregnancy
  • Hot Flashes
  • C-section
  • Women's Health
  • Child Birth
  • Pap Smear
  • Birth Control

Board Certifications

See the board certifications this doctor has received. Board certifications provide confidence that this doctor meets the nationally recognized standards for education, knowledge and experience.

Reviews

Showing 5 of 84

great doctor

Great doctor is very knowledgeable able to answer all my question with great detail

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
MEd

Worst experience ever, Took pictocin from 2 to 8 and baby flat lined!!! Epidural numbs you from the waist down not the brain. I was still there and was spoken to as if I was numbed from the waist up to - I quote, "find her husband get him to sign so we can take it out! " It was my baby!!!! not a thing. By a miracle the heart restarts and she never says a thing to me - just get the husband to sign. heart of stone is putting it kindly. Would not give a one except that is the lowest to give. She was semi-nice in the office but heartless in the delivery. Wait time is ridicoulous!! if Tuesday is her day on-call then she should not schedule patients on Tuesday! if Tuesday is you day in the hospital don't rush my delivery just cuz you have scheduled patients!! Its a no brainer - go with another doctor unless you prefer to be treated like a cow.

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
AMAZING DOCTOR:HORRIBLE STAFF

Dr. Klenz is amazing as Well as PA Rierson. Facility is clean and perfect. STAFF IS HORRIBLE. THEY ARE NOT COURTEOUS AND DO NOT MAKE YOU FEEL WELCOME; ON THE CONTRARY , YOU FEEL LIKE THEY ARE DOING YOU A "FAVOR" IN TAKING CARE OF YOU. THEY NEED BETTER CUSTOMER SERVICE SKILLS AND A MORE CUSTOMER-ORIENTED IDEAL.

Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Five Stars

Never had any issues with Dr. Klenz or Chris. Staff has always been very nice.

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Front Desk

Chris the nurse practitioner is the BEST, she is very knowledgeable, professional and friendly and Dr Klenz is a GREAT OBGYN, but you have to have a lot of patience if you want to see him. Oftentimes, they don't give you a heads-up that your appointment might get cancel. You have an appointment at a certain date and time, but you get to the clinic and have to wait for hours and then in the end the people from the front desk JUST tell you, "We are gonna have to reschedule your appointment because Dr Klenz cant make it!!!." They are so rude, and the way they tell you is completely unprofessional. Unfortunately for me, I have had this happen on multiple occasions. It is very frustrating and inconvenient, especially because I have to keep asking for days off from work just to MAYBE have the opportunity to see the doctor!! THE WORST PART ABOUT BEING AT THAT CLINIC THOUGH IS THAT THE FRONT DESK LADIES ARE VERY RUDE, UNPROFESSIONAL, AND DEFINITELY COULD USE A SMILE EVEN IF ITS A FAKE SMILE!!!! THEY SEEM LIKE THEY REALLY REALLY REALLY HATE THEIR JOB!!!! YOU WALK IN TO THE CLINIC AND THERE ARE NO HI'S OR HELLO'S.... ABSOLUTELY RUIN YOUR MOOD AS SOON AS YOU GET IN TO THEIR CLINIC. THEY ARE NOT EVEN WILLING TO HELP YOU AND THEY MAKE YOU FEEL LIKE YOU ARE BOTHERING THEM!!!! Hopefully, these review helps the Clinic to DO better with their CUSTOMER SERVICE; otherwise, a refreshing course would be an alternative for them to learn how to approach their patients politely and cheerfully !!!!

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
  • Education

    23 Years Experience

  • Duke University School Of Medicine

    Graduated in 1995

  • New York University

    Residency

  • Accepted Insurance

    Dr. Mary E Klenz accepts the following insurance providers.

  • Aetna
    • Aetna Choice POS II
    • Aetna Managed Choice POS Open Access
    • Aetna Signature Administrators PPO
  • Ambetter Superior Health Plan
    • Ambetter Superior Health Plan
  • BCBS Blue Card
    • BCBS Blue Card PPO
  • BCBS Texas
    • BCBS TX Blue Advantage HMO
    • BCBS TX BlueChoice
    • BCBS TX HMO Blue Texas
  • First Health
    • First Health PPO
  • Humana
    • Humana Choice POS
    • Humana ChoiceCare Network PPO
    • Humana HMO Premier
    • Humana National POS
    • Humana Preferred PPO
  • Multiplan
    • Multiplan PPO
    • PHCS PPO
  • United Healthcare
    • UHC Choice Plus POS
    • UHC Navigate HMO
    • UHC Navigate POS
    • UHC Options PPO
  • View by Location

Locations & Directions

Mary Elizabeth Klenz Md, 1400 E Ridge Rd Ste 4, McAllen, TX
  • Nearby Doctors

    Dr. Mary E Klenz is similar to the following 3 Doctors near McAllen, TX.