About Dr. Mary T Pentel MD

Dr. Mary T Pentel, MD is a Doctor primarily located in Jacksonville, FL. She has 26 years of experience. Her specialties include Dermatology. She speaks English.

Dr. Pentel has received 1 award.

Rating Overview

52 Ratings with 20 Comments

The overall average patient rating of Dr. Mary T Pentel is Great. Dr. Mary T Pentel has been rated by 52 patients. From those 52 patients 20 of those left a comment along with their rating. The overall rating for Dr. Mary T Pentel is 3.5 of 5.0 stars.

Location

get directions THE SPA AND LASER CENTER
4727 Sunbeam Rd Ste 102
Jacksonville, FL 32257

Specialties

Dr. Mary T Pentel has the following 1 specialty

  • Specialty Expertise

    Dr. Mary T Pentel has the following 12 expertise

  • Acne (Acne Vulgaris)
  • Mole
  • Skin Cancer
  • Melanoma
  • Actinic Keratosis
  • Excision
  • Rosacea
  • Psoriasis
  • Skin Biopsy
  • Rash
  • Acne Rosacea
  • Basal Cell

Reviews

Showing 5 of 20

Mislead

I have been going to Southside Dermatology for a very long time so I thought, after google reviews and a consult with a staff member that I would have a laser treatment to collapse a small area of spider veins in one of my legs. During the consult, the staff member stated that she could remove the veins with one treatment (costing $350 per treatment lasting 15 minutes). She did also tell me that sometimes, not often, the after affect could lead to browning in the treated area but that only happened with one patient of hers. I scheduled an appt. and had the treatment. The end result is that the treated veins are more pronounced (red) and I saw very little improvement of any of the veins collapsing. I showed my result to the staff member and she said in a very nonchalant and unconcerned manner that I would probably need 1-2 more treatments. I was extremely disappointed in her response as it sounded like she could care less. I am so grateful that I only let her do one leg (I wanted to see results first). Now I have to find someone to redo the treated veins as they are now very accentuated. It is an unfortunate situation as you just don't know who to trust. I don't mind spending money on a procedure but become very angry when 1) you are mislead at initial consult, 2) outcome makes situation way worse, and 3) provider doesn't care. I guess it is all about the money in the end.

Wait time
10 minutes
Easy Appointment
Friendly Staff
Appropriate Follow-up
Full Review Rating Breakdown

One Star

Do not go to her. She does not care about you, only cares about making money. Find someone who morally cares for you and your condition. Her staff is rude.

Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Fantastic Experience!

I found Dr. Pentel and her staff to be pleasant, informative, and they wanted to do the best thing for me. In fact, Dr. Pentel discouraged me from making any quick decisions and wanted to make sure I had a good understanding of the results I could expect. She even suggested getting a second opinion from another doctor of my own choosing.

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Horrible Experience at Dr Pentel's Spa & Laser Center

Office seems very disorganized. Went in for Botox and Filler (after attending Open House last Saturday). Was told they didn't have the Filler that she had recommended. Staff didn't order or was somewhere in office, but she could not locate. Seriously?! Then, iPad was put in front of me for signature without any explanation. Then, left sitting in room for over 45 minutes. Dr Pentel rushes in - apologizes and does a quicky Botox and Filler. All the while claiming that Filler isn't working. At one point even squirted Filler on attendant. Then, she says she wants to do Laser in same area. Seemed as though she knew the Filler wouldn't/didn't work?! The entire experience felt very rushed and unauthentic. I was handed a qoute for laser with no explanation of the procedure. I left feeling as though all the Dr cared about is making quick $$$. I have had Botox and Filler before and this experience was horrible in comparison. I will not go back. Very unfortunate.

Full Review Rating Breakdown

Horrible dishonest doctor poor service

Spa & laser center of Jacksonville dr Mary pentel is a fraud she will give you one syringe of filler that too not full syringe & charge for 2 to make more money beware of cheap dermatologist !!!! She is a rip off I am all bruised up & my lines are even worst than before & out of $1,700 do not waste your money here !!!!!!

Wait time
40 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
  • Awards

    1 Award

  • Patients' Choice Award

    Patients' Choice Award (2008, 2009)

    Patients' Choice recognition reflects the difference a particular physician has made in the lives of his/her patients. The honor is bestowed to physicians who have received near perfect scores, as voted by patients.

  • Education

    26 Years Experience

  • Pennsylvania State University College Of Medicine

    Graduated in 1993

  • Rhode Island Hospital

    Residency

  • Dr. Mary T Pentel Accepts the Following Insurance

  • Aetna
    • Aetna Choice POS II
    • Aetna HMO
    • Aetna Managed Choice POS Open Access
    • Aetna Signature Administrators PPO
  • AvMed Health
    • AvMed Empower
    • Avmed Choice
  • BCBS Blue Card
    • BCBS Blue Card PPO
  • BCBS Florida
    • BCBS Florida myBlue
    • Florida Blue BlueCare HMO
    • Florida Blue BlueOptions
    • Florida Blue BlueSelect
  • Cigna
    • CIGNA HMO
    • CIGNA Open Access Plus
    • CIGNA PPO
  • Coventry Health Care
    • Coventry FL Employer Group PPO
  • First Health
    • First Health PPO
  • Humana
    • Humana Choice POS
    • Humana ChoiceCare Network PPO
    • Humana HMO
    • Humana HMO Premier
    • Humana HMO Select
    • Humana National POS
  • Multiplan
    • Multiplan PPO
    • PHCS PPO
  • United Healthcare
    • UHC Choice Plus POS
    • UHC Navigate HMO
    • UHC Navigate POS
    • UHC Options PPO

Locations & Directions

THE SPA AND LASER CENTER, 4727 Sunbeam Rd Ste 102, Jacksonville, FL
  • Similiar Doctors

    Dr. Mary T Pentel is similar to the following 4 Doctors near Jacksonville, FL.

The Vitals website is provided for your informational use only. Nothing contained or offered by, on or through Vitals should be construed as medical advice or relied upon for medical diagnosis or treatment. Vitals does not recommend or endorse any particular healthcare provider whose information or ratings appear on this website. We encourage you to read our full Terms of Service.