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Dr. Matthew F Appenzeller Is this you?

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6 Ratings • 2 Comments

3.2
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Quality Rating

Satisfied

Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup
Wait Time
22.5 min

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Appenzeller Review

I was a loyal patient of Dr Appenzeller while he was in Burlington NC. He did a vitrectomy on my left eye after some bleeding. He did a fantastic job. I continued to see him for years, every 3 months to avoid any re occurrences. After three years in May of last year (2015) I noticed blood in the other eye. I made more than one appointment w/him to find out what is going on. Every time I would go and ask he would say, this is a floater, no big deal. This was the same month he left for Nebraska. I did go to Duke Eye center shortly after he left where they did see the bleed, and the blood which I am still recovering from. In one Dr's words at Duke, "I don't see how he missed this." His replacement at Alamance Eye is not worth the time of day to make an appointment. IMO - Appenzeller was good while he was there, but once the time came for him to leave, I feel like he didn't want to start a treatment and leave town...so now I am getting treatment for something that never should have happened to me in the first place.

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Poor "bedside" manner -- just cares about moving on to the next money making patient!

Wait time
35.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Four Stars

Three Stars

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
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Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Full Review Rating Breakdown
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